Does The Body Shop pay their employees well?

According to anonymously submitted Glassdoor reviews, The Body Shop employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at The Body Shop. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at The Body Shop?

45% of The Body Shop employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The Body Shop 3.0 out of 5 for work life balance, 3.4 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at The Body Shop?

Customer Consultant (220) , Sales Associate (148) , Assistant Manager (117) , Store Manager (104) , Team Leader (80) , Sales Assistant (49) , Shop Manager (40) , Key Holder (33) , Manager (30) , Beauty Advisor (27) , Team Lead (24) , Assistant Store Manager (23) , Part Time Assistant Manager (22) , Retail Sales Associate (22) , Sales Consultant (21)

What are the pros of working at The Body Shop according to real employee reviews?

"Great people to meet and work with" ((in 103 reviews)); "The team was great and customers you get in the Ealing branch are lovely" ((in 83 reviews)); "Free products and discounts on products" ((in 76 reviews)); "Great benefits and pay package" ((in 64 reviews)); "Staff are friendly and helpful" ((in 62 reviews))

What are the cons of working at The Body Shop according to real employee reviews?

"when i worked there is observed a lot of staffing issues and also experience poor management." ((in 115 reviews)); "Low pay with long wait and many hoops to jump through to get a raise." ((in 107 reviews)); "Very frustrating for the many managers and associates whose stores performed above average and still were not compensated for their service." ((in 81 reviews)); "Long hours at short notice" ((in 47 reviews)); "I am tired of upper management changing every 1" ((in 40 reviews))

What are employees saying about The Body Shop layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about The Body Shop layoffs and their outlook for job security at The Body Shop in 2026.

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The Body Shop

The Body Shop reviews

3.5

45% would recommend to a friend

(1,932 total reviews)

31% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,932 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

The Body Shop has an employee rating of 3.5 out of 5 stars, based on 1,932 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Body Shop employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

2K reviews

5.0

May 12, 2022

Friendly

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Staff were friendly and helpful

Cons

Under time pressure when busy

5.0

May 9, 2022

Best Place to Work

Assistant manager finance & accounts

Recommend

CEO approval

Business Outlook

Pros

Good time spended with Company

Cons

Great place to work , I really enjoyed working here

4.0

May 9, 2022

Store manager

Recommend

CEO approval

Business Outlook

Pros

Ethos, support, training, team, campaigns, inclusive, Great for casual work or for a uni student or possibly someone who is only looking for supplementary income.

Cons

No succession planning after store Manager, retail hours, salary vs workload, very low incentives

Viewing 304 - 306 of 1,932 Reviews

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