-disorganization throughout the company. If given a salesforce lead report, expect to spend half your time combing through for duplicate leads, people you/your coworkers have already contacted, etc.
-poor planning at the top of the pyramid. They make promises to investors/clients and then set unrealistic expectations of the salesmen at the bottom of the pyramid.
-most of the middle sales management had been working for the company for a shorter time than I had. This isn't inherently bad, but it is revealing of the turnover at that level of management. I had people try to train me who knew less than I did about the products/the company structure. Most of the middle management is also hired from luxury retail settings (high end jewelry, clothing, handbags etc.) These people have no idea how to sell a car, much less manage a car sales location.
-I was ridiculed for taking a full hour for my lunch.
-No consistent work schedule/weekend. Often I didn't know my schedule for the next week until the Thursday or Friday before. When I expressed concern about this, my manager told me to prioritize my free time better so that I made better use of my split weekends. Instead of creating a consistent and cohesive schedule, the same manager also told me to make time-off requests for every single time I wanted two days off together, as if that were a luxury.
-We were given little or no warning when a product change/announcement/discontinuation was coming. We were expected to be the "front line" against customer escalations without the proper resources.
-I wasn't put on a Performance Improvement Plan before being laid off. I wasn't warned at all.
-I was laid off less than a year after I relocated across the country for the company, leaving me feeling somewhat stranded as I have few friends/professional connections to benefit me in my new location.
-In the infrequent event of a regional sales manager or general manager visiting the office, most of their time was spent in skype meetings. On their last visit before I was let go, I had about 1 minute of face time with the regional sales manager, and no face time with the general manager.
-We were never completely off the clock. We were sometimes criticized for not coming in to work on our off days.
