Teladoc Health reviews

3.1

46% would recommend to a friend

(901 total reviews)
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Chuck Divita

47% approve of CEO

29% positive business outlook

Teladoc Health has an employee rating of 3.1 out of 5 stars, based on 901 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Teladoc Health employee rating is in line with the average (within 1 standard deviation) for employers within the Salud industry (3.4 stars).

Reviews by job title

901 reviews
1.0
Jul 2, 2024
Recommend
CEO approval
Business Outlook

Pros

-Company is fully remote and never requires employees back in the office -Leadership vacuum leaves opportunities for quick career advancement

Cons

Under Glen Tullman's leadership at Livongo we were was lucky enough to witness the ideal trajectory for a startup, through 2019 IPO to $18.5B acquisition by Teladoc at end of 2020. The past 3 years have been a masterclass in destroying value. The main reason this happened is because Teladoc leadership didn't value the most important asset– human capital. One by one all the superstars from Livongo leave Teladoc and go to other digital health companies– when we were still Livongo barely anyone left. This is because we were treated well and united in the mission to empower people with chronic conditions to live better and healthier lives. TDOC is stale in comparison and teammates are not happy, thus the mass exodus. TDOC stock price peaked at $308 in Feb 2021 and currently sit at $9, meaning it's one of the worst investments you could have made in the past 3 years. Even Cathie Woods from ARK is selling her shares at this point, and she's down a LOT. Teladoc just fired CEO of 15 years and in my opinion this happened 2 years too late. They just fired President last week too. The potential synergies of Teladoc and Livongo have still not been realized due to poor leadership, and I doubt they ever will. Meanwhile all the Livongo alum are now at nimble digital health startups, stealing TDOC's market share. This would honestly make a great case study for an MBA on how not to perform a merger/acquisition. Teladoc isn't an evil company, just inept leadership. It is 25 years old and not built for the current digital health climate. Try to look up any presses releases Teladoc has made in past years about advancements in AI. An article just came out trumpeting Teladoc's AI-driven chronic condition clinical outcomes but Livongo has been doing this since long before acquisition. Teladoc is simply stagnant and not innovating. Teladoc has been doing layoffs which isn't out of the ordinary, but in 2024 they're laying off essential teammates / high performers and doing it unprofessionally. I'm shocked at Teladoc's lack of support for employees' health and wellbeing, especially given their business is offering employer benefits like mental health services. There are essentially no benefits of working at Teladoc except it's fully remote and they're getting desperate so you might be able to claw your way up the totem pole. By the end of my tenure, work felt rewardless. Finally, research BetterHelp which is owned by Teladoc. Not the best business practices…

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Teladoc Health Response
1y
Thank you for sharing your thoughts and experience at Teladoc Health. We strive to foster a positive work environment in an industry that is constantly changing and are sorry to hear you didn't enjoy your time here. We value the contributions of each and every current and former team member and we wish you nothing but success in your career.
1.0
Apr 24, 2024

Unethical corporation

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Once upon a time before too many acquisitions; the culture was honest and fair, the pay and benefits were worth the work.

Cons

As of yesterday, anyone that filed an ethics complaint, took part in ethics violation interviews or complained to managers or HR regarding the unprofessional behavior of managers AND/or directors were let go, already replaced by newly hired staff in Poland and India.

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Teladoc Health Response
2y
Thank you for taking the time to write a review. We value the contributions of each and every current and former team member and strive to make sure employees feel valued. Teladoc Health takes ethics complaints seriously and they are addressed in the appropriate manner. We are sorry that you did not have a good experience and wish you nothing but success in your career.
3.0
May 26, 2023
Recommend
CEO approval
Business Outlook

Pros

Team was collaborative, creative and driven Middle managers are connected and care Mission driven industry working with like minded stakeholders Good work life balance Average benefits, but healthcare insurance is expensive given they we are in the healthcare experience If you manager likes you, you will be given more career opportunities

Cons

Company bonus is tied to employee survey results which is going to lead to false results Executive leadership is not connected to the teams in middle management down Too many changes and directional changes Too focused on numbers and not the people Unclear vision and silos within the larger team A lot of bureaucracy and political driven decisions Career development lacks luster and direction and promotions given based on manager discretion and not subnational data or perception from larger team Unstable team with lay off and hiring being moved off shore

Viewing 88 - 90 of 901 Reviews

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