Teladoc Health reviews

3.1

46% would recommend to a friend

(900 total reviews)
avatar

Chuck Divita

47% approve of CEO

29% positive business outlook

Teladoc Health has an employee rating of 3.1 out of 5 stars, based on 900 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Teladoc Health employee rating is in line with the average (within 1 standard deviation) for employers within the Salud industry (3.4 stars).

Reviews by job title

900 reviews
1.0
May 10, 2022
Recommend
CEO approval
Business Outlook

Pros

- (Very) long term the Company is in solid position to be industry leader/winner - Many different levers of growth; is clear leader across several sales channels - Deeply entrenched within healthcare ecosystem - Jason G (CEO) is strong leader/storyteller/visionary

Cons

- The executive team (especially on the Finance, Mergers and acquisitions side) is inexplicably bad when it comes to culture - Employees across the board are frustrated, overworked, underpaid, underappreciated (which is ironic considering Teladoc is a mental health company). They are leaving in bunches. - Jason G seems like a good visionary but clearly is not focused on the culture. Culture starts at the top and is a reflection of the leaders. - Integrations following mergers and acquisitions have not gone well leading to mass departures

2.0
Feb 11, 2017
Recommend
CEO approval
Business Outlook

Pros

The people are often nice and get you through the day. The pay and benefits are better than the majority of the call centers in the area. Each person has their own desk which they can decorate.

Cons

There is a very clear disconnect between management and the employees. We are promised bonuses that are nearly impossible to meet (especially during the busy season), middle management is wishy-washy and doesn't have clear answers to the most basic of questions, and the company does nothing in the form of bettering work-life balance. Mostly empty promises.

2.0
Aug 31, 2016
Recommend
CEO approval
Business Outlook

Pros

People are hard working and dedicated. Unfortunately this is not recognized or valued by senior leadership. I like working for an industry making a difference in healthcare

Cons

Very poor leadership, particularly finance and Client Management. Mid managers are great and have better leadership skills than VP level. Client team works extremely long hours with almost no positive feedback from leader. If AMs were not as dedicated and skilled as they are there would be no clients left. This fact goes completely unrecognized by the leader. Instead every opportunity is taken to find fault and pile on unreasonable and unnecessary work that in no way supports the success of our clients

Viewing 64 - 66 of 900 Reviews

Glassdoor has 1,216 Teladoc Health reviews submitted anonymously by Teladoc Health employees. Read employee reviews and ratings on Glassdoor to decide if Teladoc Health is right for you.