Teladoc Health reviews

3.1

46% would recommend to a friend

(900 total reviews)
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Chuck Divita

47% approve of CEO

29% positive business outlook

Teladoc Health has an employee rating of 3.1 out of 5 stars, based on 900 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Teladoc Health employee rating is in line with the average (within 1 standard deviation) for employers within the Salud industry (3.4 stars).

Reviews by job title

900 reviews
1.0
Sep 29, 2021

RIP Livongo

Recommend
CEO approval
Business Outlook

Pros

- Telehealth is obviously the future and Teladoc is the major player in the industry.

Cons

This review is written by a former R&D employee who came over as part of the Livongo acquisition. Livongo was a great company, with solid executive leadership and I was proud to be part of that team and mission. Following our acquisition by Teladoc, it was clear that this isn't the place for me (or many of us) anymore. Livongo executive leadership is completely gone and we are left as part of a gross, corporate behemoth with a toxic and substandard company culture (and a continually declining stock price). - Leadership: I have very little faith in R&D leadership, Livongo was acquired for $18B because of our technology, yet all of our R&D leaders and key contributors are leaving. Something doesn't add up. - Culture: the company culture is just downright awful. While there have been a few warning signs beforehand, I felt our company culture shift overnight after the merger. Members from Livongo executive leadership are leaving one after another and empty messages from those remaining to "protect the culture" are going unanswered. I would not recommend that people join this company based on this culture deterioration alone.

1.0
May 4, 2021
Recommend
CEO approval
Business Outlook

Pros

Stocks - if you can last 1 year Flexible time off - if you have a decent manager that won't penalize you for wanting and take time off

Cons

Nepotism is rampant in this company Alot of back stabbing in this company - you have to watch your back Your manager will throw you under the bus in order to achieve their bonuses and raises No accountability People will tell you one thing and do another, specifically managers, leaving you to take the fall gaslighting - seriously a manager will tell you one thing and then make you think you are crazy when you bring up the scenario. And upper management pushes this down. So always have back-up notes and emails and calendar invites. Constant, constant, constant making sure you are covering yourself with documentation.

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Teladoc Health Response
5y
As you mentioned, we are a growing company and in the spirit innovation, are focusing on scaling and optimizing for continuous improvement. We seek opportunities to collaborate and identify these areas and welcome feedback from all stakeholders. We have a zero-tolerance stance on any form of harassment and place the utmost importance on the wellness of our colleagues. Please reach out to HR/Legal/Ethics hotline to report instances that are not in line with our Code of Conduct.
1.0
Sep 16, 2015

A house of cards on the verge of collapse

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There are some professional people in the lower ranks of the company but turnover has been high recently so this is unfortunately changing for the worse.

Cons

Management will go to any length to manipulate financial reporting to make things appear better here than they really are. This “creativity” includes accounting for revenue, calculation of direct expense/ gross margin and customer growth and churn rates among other things. My colleagues in sales are struggling to renew agreements even on lower fee terms. Technology supporting our service is a hodgepodge of outdated components “borrowed” from competitors. Customer data is not secure, standards are loose and controls are nearly nonexistent. It is appalling to me that these things continue to go on here.

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Teladoc Health Response
10y
“We think this “review” was posted not by a current or former employee of Teladoc, but by someone abusing this forum for other ends. Glassdoor can be a great tool for people to find out about prospective employers, but it ultimately relies on the honesty of its users. Teladoc welcomes all candidates for employment to learn as much about us as possible; to get in touch with us directly, please visit http://www.teladoc.com/contact-us/.”
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Glassdoor has 1,216 Teladoc Health reviews submitted anonymously by Teladoc Health employees. Read employee reviews and ratings on Glassdoor to decide if Teladoc Health is right for you.