Teladoc Health reviews

3.1

46% would recommend to a friend

(900 total reviews)
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Chuck Divita

47% approve of CEO

29% positive business outlook

Teladoc Health has an employee rating of 3.1 out of 5 stars, based on 900 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Teladoc Health employee rating is in line with the average (within 1 standard deviation) for employers within the Salud industry (3.4 stars).

Reviews by job title

900 reviews
2.0
Oct 8, 2021
Recommend
CEO approval
Business Outlook

Pros

A good portion of the employees are great to work with, and everyone wants to succeed. Many people are very friendly.

Cons

They have absolutely zero clue what they are doing. Merging/acquiring too many companies, too fast, without any thought into what the repercussions will be for business processes. Any simple task is impossible to complete with adequate quality where I can "feel proud of the work I did". Ask a question, no one knows the answer. Literally everyone is confused, and it's impossible to figure out solutions to process issues, because there are too many cooks in the kitchen. Some Livongo teams are incompetent and overtly rude. Too much stress, everyone thinks their "stuff" is the most important. And everyone freaks out when things aren't perfect. You brought together three companies at once and expected business growth, but can't even figure out how to structure teams.

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Teladoc Health Response
4y
Thank you for your comments. We’re committed to fostering a culture of innovation and collaboration and welcome all feedback. We agree that we’ve got a great team of colleagues dedicated to transforming healthcare. We’re sorry to hear how you feel about your time at our company and your comments have been shared with our leadership team. Please feel free to reach out directly if you would like to provide any additional feedback.
1.0
Jul 25, 2014

A company on a fast track to IPO based on fraud

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Its great to be a part of a healthcare company that actually helps people. The people from middle management and below are dedicated, excellent professionals and have been a pleasure to work with.

Cons

A platform that is under-developed, showing its age; so much has to be done manually because the technology just cannot keep up. A senior management team who focus on internal politics and protect their own rather than reward true talent and ability. A boys' club that only cares about their inner-circle. Very willing to cover up their financial performance even from the Board of Directors.

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Teladoc Health Response
10y
We are sorry that the person who posted this has an incorrect impression about Teladoc. Since July 2014 (the date of the post), Teladoc effected a successful IPO and reached a substantial industry milestone when it delivered its one millionth remote patient visit. Teladoc’s nationwide network of over 2,000 physicians and behavioral health professionals, on average, now complete one remote visit every minute, 24 hours a day. This would be impossible without highly automated systems. Teladoc has invested significantly in its systems, including a cutting-edge operations center in Texas employing over 500 people. Teladoc prides itself on being very transparent in its dealings with all constituents – most especially its board of directors! – and we do not believe the sentiments regarding senior management reflected in the post are shared by others.
1.0
Jul 12, 2022
Recommend
CEO approval
Business Outlook

Pros

Benefits and some other stuff

Cons

Management is clueless about how to effectively run this company or retain talent from the top down. Their lack of understanding of what their employees do, or how difficult and valuable the roles are (given the merging of three separate companies) is clear in their lack of direction, poor pay, and tanked stock price. And because they are clueless, they continue to hire from outside and/or promote people who will reinforce this confusion that is rampant throughout the organization, especially in the marketing department, where are there 3-4 director-level people for every individual contributor. Individual contributors cannot move up the ladder because they are the only ones who understand how to do the job they are in, and those who are promoted merely know how to talk the talk. C-Suite leadership is also incredibly tone-deaf. With the CEO bragging on a public call about his several multi-thousand-dollar cases of wine in his wine cellar. And the Chief Marketing Officer encouraging the team to contribute to their 401k by recounting that HR mentioned to her she was leaving money on the table by not contributing, and she stated that she was fortunate enough to not need a 401k, but we should all make sure to contribute!

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Teladoc Health Response
3y
We are disappointed this was your experience, thank you for your feedback.
Viewing 37 - 39 of 900 Reviews

Glassdoor has 1,216 Teladoc Health reviews submitted anonymously by Teladoc Health employees. Read employee reviews and ratings on Glassdoor to decide if Teladoc Health is right for you.