Is TTEC a good company to work for as a Sales Development Representative?

Sales Development Representative professionals working at TTEC have rated their employer with 4.1 out of 5 stars in 16 Glassdoor reviews. This is a higher than average score with the overall rating of TTEC employees being 3.3 out of 5 stars. Search open Sales Development Representative Jobs at TTEC now and start preparing for your job interview by browsing frequently asked Sales Development Representative interview questions at TTEC .

Does TTEC pay Sales Development Representative employees well?

Sales Development Representative professionals rate their compensation and benefits at TTEC with 3.7 out of 5 stars based on 16 anonymously submitted employee reviews. This is 17.6% better than the company average rating for salary and benefits. Find out more about Sales Development Representative salaries at TTEC.

What are the top reviewed jobs at TTEC?

Customer Service Representative (2404) , Customer Service Representative (CSR) (817) , Team Leader (165) , Licensed Insurance Agent (160) , Team Lead (152) , Insurance Agent (127) , Customer Service Agent (120) , Customer Service (113) , Sales Representative (100) , Technical Support Representative (97) , Fraud Analyst (86) , Customer Service Representative (CSR) II (83) , Customer Service (CSR) (78) , Inside Sales Representative (78) , Talent Acquisition Specialist (78)

What are the pros of working at TTEC according to real employee reviews?

"Good work from home setting very flexible" ((in 963 reviews)); "The pay is good and the stress level is low and I like my hours." ((in 648 reviews)); "The people are great and from many different parts of not only the U.S. but the world which I thought was great." ((in 425 reviews)); "Great Culture and Values." ((in 218 reviews)); "Work environment is good and friendly" ((in 167 reviews))

What are the cons of working at TTEC according to real employee reviews?

"The management is poor and unorganized." ((in 530 reviews)); "low salary — it feels like I’m not compensated well with the workload I have." ((in 504 reviews)); "Horrible training and stuff will just get thrown at you which you are expected to know." ((in 451 reviews)); "The team leads seem overloaded with work and I really don't know what the managers do." ((in 153 reviews)); "•Sometimes poor communication amongst colleagues." ((in 102 reviews))

TTEC Sales Development Representative reviews

4.1

91% would recommend to a friend

(16 total reviews)

Kenneth D. Tuchman

35% approve of CEO

80% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (16 reviews)

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Sales Development Representative employees have rated TTEC with 4.1 out of 5 stars, based on 16 company reviews on Glassdoor. This indicates that most Sales Development Representative professionals have an excellent working experience there. TTEC is rated in line with the average (within 1 standard deviation) by Sales Development Representative professionals compared to other employers within the Recursos humanos industry (3.8 stars).

Reviews by job title

16 reviews

1.0

Nov 13, 2020

Good to start but

Sales development representative

Recommend

CEO approval

Business Outlook

Pros

It's a good company to start a career in tech and sales. There's a lot to learn.

Cons

- micro management - sometimes you don't get any of your commission even if you hit your targets - very poor commission and salary - sick leaves are taken from your PTOp - lots of pressure from both Ttec and the client - no time flexibility ( e.g check-in every morning at 8 ) - too much work for such a low salary ! - they promise you vouchers or gifts to win competition and they never give them to you - always asking for more - old laptops and no equipments for working from home - no opportunities for growth - high turnover - toxic environment

TTEC Response

5y

Thank you for taking the time to give us your feedback. If you would like to share more about your experience, please visit www.ttecwehearyou.com

3.0

Oct 6, 2020

Entry level position

Sales development representative

Recommend

CEO approval

Business Outlook

Pros

There was a good atmosphere

Cons

Target driven and no big comissions

TTEC Response

5y

We are happy to know that you are happy at TTEC! We acknowledge the importance of working in a welcoming environment.

2.0

Sep 22, 2020

Not a great place to work?

Sales development representative

Recommend

CEO approval

Business Outlook

Pros

The hours are good with flexible schedules. There is free food .

Cons

No HR department, little to no direction

Viewing 7 - 9 of 16 Reviews

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TTEC Sales Development Representative reviews

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Good to start but

Entry level position

Not a great place to work?

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