TTEC reviews

3.3

54% would recommend to a friend

(11,430 total reviews)
avatar

Kenneth D. Tuchman

59% approve of CEO

47% positive business outlook

TTEC has an employee rating of 3.3 out of 5 stars, based on 11,430 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TTEC employee rating is in line with the average (within 1 standard deviation) for employers within the Recursos humanos industry (3.8 stars).

Reviews by job title

11K reviews
5.0
Jul 15, 2012
Recommend
CEO approval
Business Outlook

Pros

Salary is correct and on time, team buildings and office parties are fun, opportunities to advance are fast and abundant, the people who work there are great, and they have a retirement plan which are just some of the perks when you work with TeleTech.

Cons

They should have more dayshift-based accounts like Australian accounts. TeleTech Philippines mostly handles graveyard shift accounts based in the US.

2.0
Nov 15, 2011
Recommend
CEO approval
Business Outlook

Pros

I worked there for several years. The one best thing about Teletech, was the people. Those sitting beside you, on your team, were amazing. Some supervisors made working there decent and enjoyable, unfortunately management could not be described as such. Some would just sit in their cubicles, ignoring those around them. It was a good place for the people.

Cons

The stress of everything. At times we felt like we were just a number and not a human being. The quotas were ridiculous and not viable. I loved my job - however my job went to India.

Viewing 11422 - 11424 of 11,430 Reviews

Glassdoor has 13,228 TTEC reviews submitted anonymously by TTEC employees. Read employee reviews and ratings on Glassdoor to decide if TTEC is right for you.