Does TTEC pay their employees well?

According to anonymously submitted Glassdoor reviews, TTEC employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at TTEC. This rating has been stable over the past 12 months.

How satisfied are employees working at TTEC?

54% of TTEC employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TTEC 3.2 out of 5 for work life balance, 3.3 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at TTEC?

Customer Service Representative (2399) , Customer Service Representative (CSR) (814) , Team Leader (165) , Licensed Insurance Agent (158) , Team Lead (151) , Insurance Agent (126) , Customer Service Agent (118) , Customer Service (113) , Sales Representative (99) , Technical Support Representative (97) , Fraud Analyst (86) , Customer Service Representative (CSR) II (83) , Customer Service (CSR) (78) , Talent Acquisition Specialist (78) , Trainer (78)

What are the pros of working at TTEC according to real employee reviews?

"The pay is good and the stress level is low and I like my hours." ((in 633 reviews)); "The people are great and from many different parts of not only the U.S. but the world which I thought was great." ((in 428 reviews)); "Culture is good and salalry also" ((in 228 reviews)); "Work environment is good and friendly" ((in 170 reviews)); "My team was great and helped teach me many valuable lessons early in my career." ((in 156 reviews))

What are the cons of working at TTEC according to real employee reviews?

"The management is poor and unorganized." ((in 520 reviews)); "TTEC base salary is low and requirements to get your monthly bonus in sales commission are somewhat confusing" ((in 500 reviews)); "Horrible training and stuff will just get thrown at you which you are expected to know." ((in 450 reviews)); "The team leads seem overloaded with work and I really don't know what the managers do." ((in 160 reviews)); "I’ve encountered nasty and rude supervisors who usually would end up quitting only a few days later without any notice." ((in 100 reviews))

What are employees saying about TTEC layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TTEC layoffs and their outlook for job security at TTEC in 2026.

TTEC reviews

3.3

54% would recommend to a friend

(11,429 total reviews)

Kenneth D. Tuchman

59% approve of CEO

47% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.3

Culture & values

3.2

Work/Life balance

3.0

Compensation and benefits

3.0

Career opportunities

2.9

Senior management

TTEC has an employee rating of 3.3 out of 5 stars, based on 11,429 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TTEC employee rating is in line with the average (within 1 standard deviation) for employers within the Recursos humanos industry (3.8 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

11K reviews

2.0

Nov 24, 2008

It's your choice to work at eloyalty

Consultant

Recommend

CEO approval

Business Outlook

Pros

work at eloyalty is flexible there is an okay oppurtunity for career growth Most managers are quite nice to their employees

Cons

eloyalty is a losing company. They have never made any profits The cutbacks have been killing employee morale. They are getting rid of consultants which are the main sources of income for Behavrioral Analytics There have been no salary raises for the last 2 years and it was a stab in the throat when they put the salary and bonus into stock options. The stock has plummetted from $8 to $2 since the stock offering. They took away employees 401k contribution which further lowers employee morale. Lots of high level consultants are bailing from the company which shows weakness in employee faith

4.0

Oct 26, 2008

Overall, not too bad.

Service delivery supervisor i

Recommend

CEO approval

Business Outlook

Pros

Flexible schedules and an inclusive environment.

Cons

Constant change. Lack of quality employees because of attrition.

TTEC Response

8y

Thank you for taking the time, we truly appreciate the positive feedback.

3.0

Oct 10, 2008

Wild ride, with some resume enhancing potential

Senior consultant

Recommend

CEO approval

Business Outlook

Pros

At eloyalty, you'll get thrown into any number of challenges as they are terrific at over promising to their clients, and you'll be responsible for delivering. This can prove to be a great challenge, and sometimes leads to great disappointments for their customers. You will have the potential to learn a lot of different technologies and their solutions, fast.

Cons

Small firm, always losing money= no potential growth. In the field, you can make plenty of contacts, in the Austin office, it's more about who your friends are. The senior management is horrible, but they keep getting money like crazy, so feel free to buy your mcmansion and your BMW, you will be encouraged to do so.

Viewing 11419 - 11421 of 11,429 Reviews

Jobs at TTEC

Customer Service Representative – Remote in Virginia

Customer Service Representative – Part time

Fraud Detections Representative

Customer Service Representative

Incident Response Manager

TTEC

TTEC reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

It's your choice to work at eloyalty

Overall, not too bad.

Wild ride, with some resume enhancing potential

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