TTEC reviews

3.3

55% would recommend to a friend

(11,441 total reviews)
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Kenneth D. Tuchman

60% approve of CEO

47% positive business outlook

TTEC has an employee rating of 3.3 out of 5 stars, based on 11,441 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TTEC employee rating is in line with the average (within 1 standard deviation) for employers within the Recursos humanos industry (3.8 stars).

Reviews by job title

11K reviews
5.0
Apr 4, 2012
Recommend
CEO approval
Business Outlook

Pros

Technology is first-class. Pay is decent compared to other employers in the area. All I can say is that we really have the best tech in TeleTech.

Cons

Work requires you to meet the metrics which are sometimes unachievable. Maybe if you put your best effort you can reach it.

5.0
Apr 3, 2012
Recommend
CEO approval
Business Outlook

Pros

I work for my career and TeleTech has brought me to a level where I am growing. I put to use my language skills and customer service orientation at work. It was a good experience.

Cons

There are always people who will be negative. Keep away from the bad influence and decide for yourself. Do your best.

3.0
Mar 27, 2012
Recommend
CEO approval
Business Outlook

Pros

Teletech has strategic work locations that are very favorable for job seekers & employees. They have incentive programs for performing agents...that is tax-free (up to certain limit). A good place to start for people who want to join a BPO industry.

Cons

Salary for my job was good. But generally, the salary scheme for most employees was just average not unless you're a top performing agent to get the incentives. Health coverage not good because it's very limited. Lately, there were no company activities for me & for my family to enjoy...

Viewing 11308 - 11310 of 11,441 Reviews

Glassdoor has 13,241 TTEC reviews submitted anonymously by TTEC employees. Read employee reviews and ratings on Glassdoor to decide if TTEC is right for you.