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      TTEC

      Engaged Employer

      TTEC reviews

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      3.3

      54% would recommend to a friend

      (11,436 total reviews)
      avatar

      Kenneth D. Tuchman

      59% approve of CEO

      47% positive business outlook

      Ratings by category

      3.8

      Diversity & inclusion

      3.3

      Culture & values

      3.2

      Work/Life balance

      3.0

      Compensation and benefits

      3.0

      Career opportunities

      2.9

      Senior management

      TTEC has an employee rating of 3.3 out of 5 stars, based on 11,436 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TTEC employee rating is in line with the average (within 1 standard deviation) for employers within the Recursos humanos industry (3.8 stars).

      Ratings by demographic groups

      Reviews by job title

      11K reviews
      2.0
      Nov 7, 2012

      nerve wracking

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Can say nothing about Pros

      Cons

      didn't go over how to log into phones until second day of nesting then was expected to follow all the steps like go here, go there now click here. Did not work as a group are get any time to have things explained. It was like go here and off you go start taking calls. Didn't learn which program to go into for what reasons how to locate are where to write reason for call and how it was resolved.

      3.0
      Nov 6, 2012

      Multiple Lay-offs

      Customer services representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Casual environment and friendly co-workers -Flexible time off -Easy to get hired -Raises can be quick and multiple times a year

      Cons

      -Pay is capped at a lower rate than comparable call centers -Removal of bonuses -Little chance for advancement -Multiple lay-offs

      3.0
      Nov 5, 2012

      Needs better training

      Seasonal call center operator
      Recommend
      CEO approval
      Business Outlook

      Pros

      You get to work from home, in your pj's if you want to. Easy job, answer phone explain items to customers. Pay. Is decent and no commute

      Cons

      Training is chaotic they switched our trainers and each one teaches different so it is very confusing. When you try and get an answer nobody knows or you get 3 different answers.

      Viewing 11299 - 11301 of 11,436 Reviews
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      Glassdoor has 13,235 TTEC reviews submitted anonymously by TTEC employees. Read employee reviews and ratings on Glassdoor to decide if TTEC is right for you.