Does TTEC pay their employees well?

According to anonymously submitted Glassdoor reviews, TTEC employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at TTEC. This rating has been stable over the past 12 months.

How satisfied are employees working at TTEC?

54% of TTEC employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TTEC 3.2 out of 5 for work life balance, 3.3 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at TTEC?

Customer Service Representative (2401) , Customer Service Representative (CSR) (814) , Team Leader (165) , Licensed Insurance Agent (158) , Team Lead (151) , Insurance Agent (126) , Customer Service Agent (120) , Customer Service (113) , Sales Representative (99) , Technical Support Representative (97) , Fraud Analyst (86) , Customer Service Representative (CSR) II (83) , Customer Service (CSR) (78) , Talent Acquisition Specialist (78) , Trainer (78)

What are the pros of working at TTEC according to real employee reviews?

"Good work from home setting very flexible" ((in 954 reviews)); "The pay is good and the stress level is low and I like my hours." ((in 652 reviews)); "The people are great and from many different parts of not only the U.S. but the world which I thought was great." ((in 414 reviews)); "Great Culture and Values." ((in 219 reviews)); "Work environment is good and friendly" ((in 168 reviews))

What are the cons of working at TTEC according to real employee reviews?

"The management is poor and unorganized." ((in 514 reviews)); "low salary — it feels like I’m not compensated well with the workload I have." ((in 475 reviews)); "Horrible training and stuff will just get thrown at you which you are expected to know." ((in 427 reviews)); "The team leads seem overloaded with work and I really don't know what the managers do." ((in 162 reviews)); "•Sometimes poor communication amongst colleagues." ((in 96 reviews))

What are employees saying about TTEC layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TTEC layoffs and their outlook for job security at TTEC in 2026.

TTEC reviews

3.3

54% would recommend to a friend

(11,439 total reviews)

Kenneth D. Tuchman

59% approve of CEO

47% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.3

Culture & values

3.2

Work/Life balance

3.0

Compensation and benefits

3.0

Career opportunities

2.9

Senior management

TTEC has an employee rating of 3.3 out of 5 stars, based on 11,439 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TTEC employee rating is in line with the average (within 1 standard deviation) for employers within the Recursos humanos industry (3.8 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

11K reviews

4.0

Apr 20, 2013

Great people with a strong customer focus

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Interesting work and a broad mix of clients

Cons

Not all support departments were as advanced/well-managed as others.

4.0

Apr 19, 2013

Great company if you have the right connections

Team leader

Recommend

CEO approval

Business Outlook

Pros

Yo can grown within the company in just few years, the salary is good for undergraduate persons. Many training resources. You can improve your English skills. As a first time job, is excellent.

Cons

There's a lot of personnel rotation in the company, so you should be very carefully when you decide to change your position, maybe the project will be closed and you will be fired. If you get fired, you usually need to start over from the agent position. Depending on the project, you should say goodbye to your personal life because they will ask you to stay there many extra hours.

3.0

Apr 10, 2013

Nice company but your schedule is on their terms

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Convenient to be at home. You can get time off easier than with other companies without being worried about when the last you asked for a day off.

Cons

There is a bid for schedules so you have to trade with other employees to get a schedule to your liking. The pay sucks but it's good choice for a part time job that you don't have to drive to.

Viewing 11257 - 11259 of 11,439 Reviews

Jobs at TTEC

Customer Service Representative – Remote in Virginia

Seasonal Healthcare Trainer

Fraud Detections Representative

Temp Quality Assurance Specialist

TTEC

TTEC reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Great people with a strong customer focus

Great company if you have the right connections

Nice company but your schedule is on their terms

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