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      TTEC

      Engaged Employer

      TTEC reviews

      3.3

      54% would recommend to a friend

      (11,441 total reviews)
      avatar

      Kenneth D. Tuchman

      59% approve of CEO

      47% positive business outlook

      Ratings by category

      3.8

      Diversity & inclusion

      3.3

      Culture & values

      3.2

      Work/Life balance

      3.0

      Compensation and benefits

      3.0

      Career opportunities

      2.9

      Senior management

      TTEC has an employee rating of 3.3 out of 5 stars, based on 11,441 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TTEC employee rating is in line with the average (within 1 standard deviation) for employers within the Recursos humanos industry (3.8 stars).

      Ratings by demographic groups

      Reviews by job title

      11K reviews
      3.0
      Aug 26, 2013

      Very unorganized, and bad communication (I work @HOME)

      Account maintenance representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      It is like a "family" work environment (if you're into that); some of the "upper" management are friendly/helpful/professional; opportunities to work in many different areas (though they are rarely permanent)

      Cons

      They will employ non-qualified people to do jobs at which they're clearly no comfortable or have any experience. Like, the people who are supposed to help in the main room with calls; some of them have no clue what they're talking about and will just leave you hanging when you have a question. So, if you can't figure it out on your own, you are SOL. Some of the Team Leads and supervisors are very rude/unprofessional, and no one responds to emails. And they are very good at changing things up, last minute. If you apply for a morning shift, they WILL schedule for a shift smack dead in the middle of the day.

      Viewing 11236 - 11238 of 11,441 Reviews
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      ReviewsTTEC reviews

      Glassdoor has 13,240 TTEC reviews submitted anonymously by TTEC employees. Read employee reviews and ratings on Glassdoor to decide if TTEC is right for you.