TTEC reviews

3.3

55% would recommend to a friend

(11,442 total reviews)
avatar

Kenneth D. Tuchman

60% approve of CEO

47% positive business outlook

TTEC has an employee rating of 3.3 out of 5 stars, based on 11,442 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TTEC employee rating is in line with the average (within 1 standard deviation) for employers within the Recursos humanos industry (3.8 stars).

Reviews by job title

11K reviews
3.0
Mar 15, 2014
Recommend
CEO approval
Business Outlook

Pros

Don't have to buy gas or work clothes.

Cons

Terrible pay, no raises unless you get a team lead position. Unresponsive team leaders.. Outdated software, multiple tech issues, Get hrs cur during shift if slow.

5.0
Mar 13, 2014
Recommend
CEO approval
Business Outlook

Pros

Amazing company to work for. Still has that small company feel, even though TeleTech purchased it. Great pay. Ability to work from home. Definitely a work/life balance focused company.

Cons

Benefits are a little lacking because TeleTech (parent company) is mostly Call Center employees, so the "higher level" jobs suffer in that department. The parent company tries to enforce "policies" that don't really fit with eLoyalty's goals or "vibe"

5.0
Mar 12, 2014

Great place to work!

Recommend
CEO approval
Business Outlook

Pros

Great salary, growth opportunities, friendly environment. You meet a lot of people and have the big opportunity to do things for others. If you are a student they offer schedules that allow you to do both things.

Cons

This job is not for everybody, it has an interesying challenge due its nature. You handle customers that need something or have a problem, and the level of the calls is ussualy heavy, meaning that you will be call after call for periods of time.

Viewing 11200 - 11202 of 11,442 Reviews

Glassdoor has 13,242 TTEC reviews submitted anonymously by TTEC employees. Read employee reviews and ratings on Glassdoor to decide if TTEC is right for you.