TTEC reviews

3.3

55% would recommend to a friend

(11,447 total reviews)
avatar

Kenneth D. Tuchman

60% approve of CEO

47% positive business outlook

TTEC has an employee rating of 3.3 out of 5 stars, based on 11,447 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TTEC employee rating is in line with the average (within 1 standard deviation) for employers within the Recursos humanos industry (3.8 stars).

Reviews by job title

11K reviews
1.0
Nov 24, 2012

Work form home

Recommend
CEO approval
Business Outlook

Pros

I get to work form home. Some of the team leads are wonderful

Cons

The are always changing your hours. They are always changing you team leads. Don't count on having your off days the way you need them. They change with no notice. You can be moved to take calls even if you do not want to change the type of calls you take. If you like the team you are on don't get comfortable with anyone it will change.

1.0
Nov 23, 2012

Horrible

Recommend
CEO approval
Business Outlook

Pros

The only pro is that the company allows people to work from the comfort of home.

Cons

Unorganized, Training doesn't prepare you for taking live calls, and the biggest issue is payroll. My first check was missing 2 days pay.....Way to make a first impression!

2.0
Nov 20, 2012

Teletech Work@home BestBuy

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Not having to leave your house

Cons

Cannot get pay right Trainers are not from same department and don't know the material needed to train people Constantly being told to figure it out when you start to work, even at the expense of looking stupid on calls Being pushed out to the floor without fully being trained

Viewing 11182 - 11184 of 11,447 Reviews

Glassdoor has 13,247 TTEC reviews submitted anonymously by TTEC employees. Read employee reviews and ratings on Glassdoor to decide if TTEC is right for you.