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      TTEC

      Engaged Employer

      TTEC reviews

      3.3

      55% would recommend to a friend

      (11,447 total reviews)
      avatar

      Kenneth D. Tuchman

      60% approve of CEO

      47% positive business outlook

      Ratings by category

      3.8

      Diversity & inclusion

      3.3

      Culture & values

      3.2

      Work/Life balance

      3.0

      Senior management

      3.0

      Compensation and benefits

      3.0

      Career opportunities

      TTEC has an employee rating of 3.3 out of 5 stars, based on 11,447 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TTEC employee rating is in line with the average (within 1 standard deviation) for employers within the Recursos humanos industry (3.8 stars).

      Ratings by demographic groups

      Reviews by job title

      11K reviews
      3.0
      Jan 3, 2013

      It's a job

      Hp computer technician
      Recommend
      CEO approval
      Business Outlook

      Pros

      As long as you show up for work everyday you're pretty much guaranteed to keep your job. There is some opportunity to move up if that's for you. It's a good place to build experience.

      Cons

      They do not give raises. When a contract ends your job may end as well. I worked for HP and when the contract Teletech had with them was not renewed most everyone was let go with a small severance package.

      2.0
      Jan 2, 2013

      Overpromise, Underdeliver - Teletech Work@Home

      Customer service work at home
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work from home environment Flexible work shifts available Somewhat easy to pick up and give away shifts Easy job

      Cons

      Training is slow and most of trainer's time seemed to be spent helping the less than tech saavy to get up to speed Little to no continuous training or contact with management No feedback from management except upon direct email contact Promise for 24-28 hr/wk, but only got 20 hours after holiday rush Pay only based on hours on phone, but required to do training and read lots of emails "off the clock" Very little product training, mainly corporate training (even when job duty is to have product knowledge) ery

      Viewing 11167 - 11169 of 11,447 Reviews
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      ReviewsTTEC reviews

      Glassdoor has 13,247 TTEC reviews submitted anonymously by TTEC employees. Read employee reviews and ratings on Glassdoor to decide if TTEC is right for you.