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      TTEC

      Engaged Employer

      TTEC reviews

      3.3

      55% would recommend to a friend

      (11,454 total reviews)
      avatar

      Kenneth D. Tuchman

      60% approve of CEO

      47% positive business outlook

      Ratings by demographic groups

      TTEC has an employee rating of 3.3 out of 5 stars, based on 11,454 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TTEC employee rating is in line with the average (within 1 standard deviation) for employers within the Recursos humanos industry (3.8 stars).

      Reviews by job title

      11K reviews
      1.0
      Sep 15, 2013

      I don't know what TeleTech these people are working for

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Nothing left to Pro. They took almost all the good things away. If you want to know more you can ask and I will email you a list of reasons not to trust this company. They LIE. This company is the worst company I have worked for in all of my 30 years of working. I put in my notice and left after two years. Take my word for it. I don't know about all of the Tele Tech's but the one in Kalispell is the one I am talking about. If you are sick more than two days in one month you will receive a "CORRECTIVE ACTION" Mind you I was tier one associate and had awards for my customer service, and was on their wall for top performers, all that Does NOT MATTER> I feel discriminated against.

      Cons

      Do everything they can to change your owed pay out. If you are timed to go on a break, and you are stuck on the phone with a customer, then you will get an "unaccounted" time and it will go against your matrix. They lie constantly. When they hire you at first they point out all the perks you get, but slowly take that away from you.

      2.0
      Sep 11, 2013

      A bad company to work for overall, negativity and mismanagement abound

      Service delivery supervisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Some advancement opportunities if you can deal with the clicks and high school mentality long enough; decent amount of training; gives you job experience

      Cons

      Negative coaches; managers who wanted me to put my young agent on a Corrective Action because she left early...due to chest pains and left in an ambulance!...oh yes, and they also retaliated against me when I reported another Coach to the "We Hear You"/Human Resource people because she bashed me publicly and unprofessionally on Facebook; this company loses client contracts often and fires people often or sends them home early without pay

      Viewing 11071 - 11073 of 11,454 Reviews
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      ReviewsTTEC reviews

      Glassdoor has 13,255 TTEC reviews submitted anonymously by TTEC employees. Read employee reviews and ratings on Glassdoor to decide if TTEC is right for you.