Does TTEC pay their employees well?

According to anonymously submitted Glassdoor reviews, TTEC employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at TTEC. This rating has been stable over the past 12 months.

How satisfied are employees working at TTEC?

55% of TTEC employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TTEC 3.2 out of 5 for work life balance, 3.3 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at TTEC?

Customer Service Representative (2404) , Customer Service Representative (CSR) (816) , Team Leader (165) , Licensed Insurance Agent (160) , Team Lead (151) , Insurance Agent (126) , Customer Service Agent (120) , Customer Service (113) , Sales Representative (100) , Technical Support Representative (97) , Fraud Analyst (86) , Customer Service Representative (CSR) II (83) , Customer Service (CSR) (78) , Talent Acquisition Specialist (78) , Trainer (78)

What are the pros of working at TTEC according to real employee reviews?

"Work from home is great" ((in 959 reviews)); "The pay is good and the stress level is low and I like my hours." ((in 645 reviews)); "The people are great and from many different parts of not only the U.S. but the world which I thought was great." ((in 424 reviews)); "Culture is good and salalry also" ((in 220 reviews)); "Work environment is good and friendly" ((in 168 reviews))

What are the cons of working at TTEC according to real employee reviews?

"The management is poor and unorganized." ((in 513 reviews)); "low salary — it feels like I’m not compensated well with the workload I have." ((in 502 reviews)); "Horrible training and stuff will just get thrown at you which you are expected to know." ((in 447 reviews)); "The team leads seem overloaded with work and I really don't know what the managers do." ((in 164 reviews)); "I’ve encountered nasty and rude supervisors who usually would end up quitting only a few days later without any notice." ((in 101 reviews))

What are employees saying about TTEC layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TTEC layoffs and their outlook for job security at TTEC in 2026.

TTEC reviews

3.3

55% would recommend to a friend

(11,454 total reviews)

Kenneth D. Tuchman

60% approve of CEO

47% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.3

Culture & values

3.2

Work/Life balance

3.0

Senior management

3.0

Compensation and benefits

3.0

Career opportunities

TTEC has an employee rating of 3.3 out of 5 stars, based on 11,454 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TTEC employee rating is in line with the average (within 1 standard deviation) for employers within the Recursos humanos industry (3.8 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

11K reviews

4.0

Sep 26, 2013

Great at improving the customer experience.

Support

Recommend

CEO approval

Business Outlook

Pros

TeleTech knows how to improve the customer experience. The company cares about the employees and gives everyone a chance to be successful.

Cons

Employees would like to have more schedule flexibility and the opportunity for more bonuses.

3.0

Sep 20, 2013

Proving ground / stepping stone

Tech

Recommend

CEO approval

Business Outlook

Pros

It's a paycheck, you'll get some training, sit in an air-conditioned office and not out in the hot sun all day picking vegetables or breaking your back in a warehouse ... some advancement potential. If you go to work there have a two year plan that includes doing your very best, making some good contacts to use for references, take on extra work if offered, excel at some of your metrics and definitely try to meet all of them at least some of the time. After two years get the hell out of there. If you have followed a plan you should be able to leave on good terms, improve your salary outlook considerably, and be happier for the opportunity & experience.

Cons

Historically call centers move jobs around a lot. It's very easy to do with current technology, and tax credits from local and state governments pay for most of the startup costs. After a site has been in operation for some time the tax credits run out and the location is no longer profitable so they are forced to move on to the next city. Your job will probably only last three years at the most, depending on when you join the team.

4.0

Sep 19, 2013

Good multinational company with real career opportunities

Marketing

Recommend

CEO approval

Business Outlook

Pros

Real career and learning opportunities in Argentina and oustide. Fun work environment and good team work. Good benefits including work from home, 3 weeks of vacation and leading private medical coverage.

Cons

Below market salaries. Not adjusting to in-country economic situation, specifically to inflation. Generating growing discontent among employee base.

Viewing 11068 - 11070 of 11,454 Reviews

Jobs at TTEC

Customer Service Representative – Remote in Virginia

Customer Service Representative – Remote in USA

Customer Service Representative

Customer Service Representative – Part time

Temp Quality Assurance Specialist

TTEC

TTEC reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Great at improving the customer experience.

Proving ground / stepping stone

Good multinational company with real career opportunities

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