TTEC reviews

3.3

55% would recommend to a friend

(11,457 total reviews)
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Kenneth D. Tuchman

60% approve of CEO

47% positive business outlook

TTEC has an employee rating of 3.3 out of 5 stars, based on 11,457 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TTEC employee rating is in line with the average (within 1 standard deviation) for employers within the Recursos humanos industry (3.8 stars).

Reviews by job title

11K reviews
2.0
Sep 27, 2015
Recommend
CEO approval
Business Outlook

Pros

Decent pay, shift bids usually come pretty regularly, standardized technology

Cons

no appreciation for your work, no upward movement, trainers in and out all the time, management isn't in a position to change anything to make it better

3.0
Sep 24, 2015
Recommend
CEO approval
Business Outlook

Pros

Co workers were fun, the job was eventful I learned alot of problem solving skills under pressure situations it was a really a change of pace.

Cons

Low pay , managment and training, rude customers, hours kinda like a swing shift also no permanent positions so job security isn't very good.

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TTEC Response
10y
Thank you for the review, we'll include these in our meeting to see how we can improve overall.
5.0
Sep 23, 2015

Customer Service Representative Bilingual

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

great work vibe. great co-workers

Cons

none very simple, no downsides

Viewing 11065 - 11067 of 11,457 Reviews

Glassdoor has 13,259 TTEC reviews submitted anonymously by TTEC employees. Read employee reviews and ratings on Glassdoor to decide if TTEC is right for you.