TTEC reviews

3.3

55% would recommend to a friend

(11,457 total reviews)
avatar

Kenneth D. Tuchman

60% approve of CEO

47% positive business outlook

TTEC has an employee rating of 3.3 out of 5 stars, based on 11,457 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TTEC employee rating is in line with the average (within 1 standard deviation) for employers within the Recursos humanos industry (3.8 stars).

Reviews by job title

11K reviews
1.0
Oct 15, 2015

Secondary Leads Team

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The facility is located in a pretty nice area. Some of the people I worked with were quite nice and I had a very sweet trainer who moved on to a different location.

Cons

Where do I begin? Phoenix number is not working, pay issues galore--I had to wait three weeks for my first check. Hours constantly were not correct and management would rather not give out information on who to contact for fear that they might be retaliated against. Their system will log you out at random and don't even try to ask for help unless you go above everyone's head and approach Richard Relucio. I had received a purple promise recognition within the first week of transferring departments and had to constantly ask when I would receive it. (By the way, never got it. ) With the exception of one or two managers, most of the supervisors and managers they have do not belong anywhere near the position they have. My advise is to stay well away from this place...it's not worth the headache and frustration, of which there will be copious amounts.

1.0
Oct 15, 2015

Choose another company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

they do offer insurance, but pricey and very poor options...they do the minimum

Cons

everything not listed in Pro

Viewing 11053 - 11055 of 11,457 Reviews

Glassdoor has 13,259 TTEC reviews submitted anonymously by TTEC employees. Read employee reviews and ratings on Glassdoor to decide if TTEC is right for you.