Does TTEC pay their employees well?

According to anonymously submitted Glassdoor reviews, TTEC employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at TTEC. This rating has been stable over the past 12 months.

How satisfied are employees working at TTEC?

55% of TTEC employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TTEC 3.2 out of 5 for work life balance, 3.3 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at TTEC?

Customer Service Representative (2405) , Customer Service Representative (CSR) (817) , Team Leader (165) , Licensed Insurance Agent (160) , Team Lead (151) , Insurance Agent (126) , Customer Service Agent (120) , Customer Service (113) , Sales Representative (100) , Technical Support Representative (97) , Fraud Analyst (86) , Customer Service Representative (CSR) II (83) , Customer Service (CSR) (78) , Talent Acquisition Specialist (78) , Trainer (78)

What are the pros of working at TTEC according to real employee reviews?

"Good work from home setting very flexible" ((in 965 reviews)); "The pay is good and the stress level is low and I like my hours." ((in 644 reviews)); "The people are great and from many different parts of not only the U.S. but the world which I thought was great." ((in 418 reviews)); "Culture is good and salalry also" ((in 222 reviews)); "Work environment is good and friendly" ((in 169 reviews))

What are the cons of working at TTEC according to real employee reviews?

"The management is poor and unorganized." ((in 527 reviews)); "TTEC base salary is low and requirements to get your monthly bonus in sales commission are somewhat confusing" ((in 486 reviews)); "Horrible training and stuff will just get thrown at you which you are expected to know." ((in 437 reviews)); "The team leads seem overloaded with work and I really don't know what the managers do." ((in 164 reviews)); "•Sometimes poor communication amongst colleagues." ((in 102 reviews))

What are employees saying about TTEC layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TTEC layoffs and their outlook for job security at TTEC in 2026.

TTEC reviews

3.3

55% would recommend to a friend

(11,457 total reviews)

Kenneth D. Tuchman

60% approve of CEO

47% positive business outlook

Ratings by demographic groups

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TTEC has an employee rating of 3.3 out of 5 stars, based on 11,457 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TTEC employee rating is in line with the average (within 1 standard deviation) for employers within the Recursos humanos industry (3.8 stars).

Reviews by job title

11K reviews

4.0

Dec 17, 2013

Challenge yourself, enhance your capabilities, be ahead, and achieve excellence, This is the best place to choose.

Leadership development trainer

Recommend

CEO approval

Business Outlook

Pros

The management's passion on creating ideas, making everyone fully equipped and even personalize ways of executing development.

Cons

You can't have emergencies that would compromise management stuff.

1.0

Dec 17, 2013

Teletech gave a glimpse of what it would be like in hell

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Met a lot of great people, otherwise we only worked because we had to

Cons

Constantly being put under pressure, and the company seemed to enjoy getting rid of seasoned staff and employing new people as new employees meant they would get some government grants...

1.0

Dec 15, 2013

You're not just a number, you're a bunch of numbers

Customer service representative/coach

Recommend

CEO approval

Business Outlook

Pros

Some flexibility for college kids, etc. Can flex hours from day to day sometimes. pays above minimum wage.typically

Cons

low pay (although above minimum wage in this area), zero employee satisfaction. Management could care less about you or your future with the company, even though they pretend to at times. You're scored on terrible metrics that you have little control over, and it effects your bonuses big time. The so-called promotions are a joke. $0.50/hr for a promotion to coach desk which takes all the angry customers and you're suppose to be most knowledgable. Really? $0.50 is a reward for being a great employee? Pathetic.

Viewing 11029 - 11031 of 11,457 Reviews

Jobs at TTEC

Customer Service Representative – Remote in Virginia

Customer Service Representative – Remote in USA

Customer Service Representative

Temp Quality Assurance Specialist

Customer Service Representative – Part time

TTEC

TTEC reviews

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Challenge yourself, enhance your capabilities, be ahead, and achieve excellence, This is the best place to choose.

Teletech gave a glimpse of what it would be like in hell

You're not just a number, you're a bunch of numbers

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