TTEC reviews

3.3

55% would recommend to a friend

(11,460 total reviews)
avatar

Kenneth D. Tuchman

60% approve of CEO

47% positive business outlook

TTEC has an employee rating of 3.3 out of 5 stars, based on 11,460 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TTEC employee rating is in line with the average (within 1 standard deviation) for employers within the Recursos humanos industry (3.8 stars).

Reviews by job title

11K reviews
4.0
May 30, 2014

Manager, Service Delivery

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Awesome culture. Great training and peer support. Exceptional upward mobility opportunities.

Cons

Limited at home opportunities, with stringent system requirements.

1.0
May 29, 2014
Recommend
CEO approval
Business Outlook

Pros

Good starter job. Opportunity to prepare for better jobs.

Cons

The training is good but most of the time the class was being disruptive. Two guys cussed each other out. Lots of time not learning not preparing for the complicated system on the floor. Calls lasting 20 minuets to over an hour. Management could control types of calls and if you don't get opportunity calls you can't get commission, and the base pay is too low to live off of. Time waiting for calls, let's see a few in a days time I sat a total of six hours with no calls total in one day. And you have to stay ready for calls with nothing to do. Absolutely something really fishy going on there, I didn't stay long. Lots of in direct disrespect allowed. My high school days are over.

Viewing 10936 - 10938 of 11,460 Reviews

Glassdoor has 13,263 TTEC reviews submitted anonymously by TTEC employees. Read employee reviews and ratings on Glassdoor to decide if TTEC is right for you.