TTEC reviews

3.3

55% would recommend to a friend

(11,457 total reviews)
avatar

Kenneth D. Tuchman

60% approve of CEO

47% positive business outlook

TTEC has an employee rating of 3.3 out of 5 stars, based on 11,457 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TTEC employee rating is in line with the average (within 1 standard deviation) for employers within the Recursos humanos industry (3.8 stars).

Reviews by job title

11K reviews
5.0
Sep 2, 2025

Great place

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Yearly increase and bonus. Flexible time

Cons

Company has been very accommodating. None so far

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TTEC Response
9mo
Thank you for sharing your experience! We’re glad to know you valued the flexibility, annual increases, and bonuses during your time with us. We truly appreciate the many years you dedicated to TTEC and wish you continued success in all that you do.
3.0
Sep 2, 2025

Meh

Recommend
CEO approval
Business Outlook

Pros

Yes, they will train you.

Cons

Salary, work environment are worst. Promotion is so-so, you have to work additional load but will get a pay raise after a year.

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TTEC Response
9mo
Thanks for sharing your experience. We’re glad you appreciated the training opportunities and we also take note of your feedback regarding compensation, promotions, and the work environment. Insights like yours are important as we continue to improve. We wish you the best in your career journey.
1.0
Sep 2, 2025
Recommend
CEO approval
Business Outlook

Pros

The management is horrible, training may seem extensive at first but once you begin you realize you are in way over your head.

Cons

There is no heads up for mass layoffs they put everyone in a zoom meeting, tell you and end the zoom meeting

Viewing 406 - 408 of 11,457 Reviews

Glassdoor has 13,259 TTEC reviews submitted anonymously by TTEC employees. Read employee reviews and ratings on Glassdoor to decide if TTEC is right for you.