Does TTEC pay their employees well?

According to anonymously submitted Glassdoor reviews, TTEC employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at TTEC. This rating has been stable over the past 12 months.

How satisfied are employees working at TTEC?

54% of TTEC employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TTEC 3.2 out of 5 for work life balance, 3.3 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at TTEC?

Customer Service Representative (2399) , Customer Service Representative (CSR) (814) , Team Leader (165) , Licensed Insurance Agent (158) , Team Lead (151) , Insurance Agent (126) , Customer Service Agent (119) , Customer Service (113) , Sales Representative (99) , Technical Support Representative (97) , Fraud Analyst (86) , Customer Service Representative (CSR) II (83) , Customer Service (CSR) (78) , Talent Acquisition Specialist (78) , Trainer (78)

What are the pros of working at TTEC according to real employee reviews?

"Work from home is great" ((in 989 reviews)); "The pay is good and the stress level is low and I like my hours." ((in 634 reviews)); "The people are great and from many different parts of not only the U.S. but the world which I thought was great." ((in 413 reviews)); "Great Culture and Values." ((in 216 reviews)); "Work environment is good and friendly" ((in 167 reviews))

What are the cons of working at TTEC according to real employee reviews?

"The management is poor and unorganized." ((in 531 reviews)); "TTEC base salary is low and requirements to get your monthly bonus in sales commission are somewhat confusing" ((in 494 reviews)); "Horrible training and stuff will just get thrown at you which you are expected to know." ((in 439 reviews)); "The team leads seem overloaded with work and I really don't know what the managers do." ((in 161 reviews)); "I’ve encountered nasty and rude supervisors who usually would end up quitting only a few days later without any notice." ((in 97 reviews))

What are employees saying about TTEC layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TTEC layoffs and their outlook for job security at TTEC in 2026.

TTEC reviews

Compare reviews

3.3

54% would recommend to a friend

(11,431 total reviews)

Kenneth D. Tuchman

59% approve of CEO

47% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.3

Culture & values

3.2

Work/Life balance

3.0

Compensation and benefits

3.0

Career opportunities

2.9

Senior management

TTEC has an employee rating of 3.3 out of 5 stars, based on 11,431 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TTEC employee rating is in line with the average (within 1 standard deviation) for employers within the Recursos humanos industry (3.8 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

11K reviews

1.0

May 5, 2026

A company that practices Double Dipping

On site service representative (osr)

Recommend

CEO approval

Business Outlook

Pros

Interactive trainings for skills improvement

Cons

Difficult communication with Employee Relations (HR). They sent me two emails at once after a delay of return with my headset. The first one includes my final pay with the price of my headset deducted and my COE; the second one a final warning to return my headset. They are practicing double dipping. If you need my equipment back you can tell me first so I can return it properly before you make a final say with my Final pay. This is extremely unprofessional on their part.

TTEC Response

4w

Thank you for sharing your feedback and for your time with TTEC. We take note of your comments regarding offboarding communication, employee relations processes, and equipment return handling. We understand how important clear, timely, and professional communication is during transitions, and feedback like yours helps highlight areas where we can continue to improve consistency and support for employees. We appreciate you taking the time to share this and wish you all the best in your future endeavors.

1.0

May 5, 2026

Run if aquirred

Sales operations

Recommend

CEO approval

Business Outlook

Pros

Remote work available which is nice.

Cons

Lost every benefit of my former company when we were acquired by this company. Turnover of upper management was incredibly high which led to huge process delays.

TTEC Response

4w

Thank you for sharing your feedback and for your time with TTEC. We take note of your comments regarding changes following the acquisition, benefits, and turnover in leadership, as these are important aspects of the employee experience. We understand how organizational transitions and process changes can impact day-to-day work, and feedback like yours helps highlight areas where we can continue to improve consistency, communication, and support for employees. We wish you all the best in your future endeavors.

3.0

May 1, 2026

Normal review

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

WFH with full system provided for work

Cons

Nothing to talk about the cons

TTEC Response

1mo

Thank you for sharing your feedback and for your time with us as a Customer Service Representative. We’re glad to hear you appreciated the work-from-home setup and the systems provided to support your role. We also appreciate you taking the time to share your overall experience, and we wish you all the best in your future endeavors.

Viewing 37 - 39 of 11,431 Reviews

Jobs at TTEC

Customer Service Representative – Remote in Virginia

Fraud Detections Representative

Incident Response Manager

Temp Quality Assurance Specialist

Seasonal Healthcare Team Lead - Remote

TTEC

TTEC reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

A company that practices Double Dipping

Run if aquirred

Normal review

Jobs at TTEC

TTEC reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Jobs at TTEC

TTEC reviews FAQs