Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      TTEC

      Engaged Employer

      TTEC reviews

      A company that practices Double Dipping - On Site Service Representative (OSR) TTEC Employee Review

      1.0
      May 5, 2026
      On site service representative (osr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Interactive trainings for skills improvement

      Cons

      Difficult communication with Employee Relations (HR). They sent me two emails at once after a delay of return with my headset. The first one includes my final pay with the price of my headset deducted and my COE; the second one a final warning to return my headset. They are practicing double dipping. If you need my equipment back you can tell me first so I can return it properly before you make a final say with my Final pay. This is extremely unprofessional on their part.

      avatar
      TTEC Response
      4w
      Thank you for sharing your feedback and for your time with TTEC. We take note of your comments regarding offboarding communication, employee relations processes, and equipment return handling. We understand how important clear, timely, and professional communication is during transitions, and feedback like yours helps highlight areas where we can continue to improve consistency and support for employees. We appreciate you taking the time to share this and wish you all the best in your future endeavors.

      Explore other reviews about TTEC

      5.0
      Apr 30, 2026
      Customer service agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great company and good hours.

      Cons

      Back to back calls but is manageable.

      avatar
      TTEC Response
      1mo
      Thank you for sharing your feedback and for your time with us as a Customer Service Agent. We’re glad to hear you had a positive experience overall and appreciated the good hours and manageable call flow. We also appreciate your note regarding back-to-back calls, and we recognize the importance of maintaining a sustainable workload. We wish you all the best in your future endeavors and continued success in your career.
      4.0
      Jun 4, 2026
      Customer service agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Worked at home. All equipment was sent to me. Awesome managers and employees.

      Cons

      Computer messed up a lot. I had to call IT to fix it a lot. Had to meet your goal every month or you would get wrote up.

      See reviews by: Helpful|Rating|Date|All
      Related searches: TTEC jobs | TTEC salaries | TTEC benefits | TTEC interviews | TTEC conversations
      TTEC reviewsTTEC On Site Service Representative (OSR) reviewsTTEC review