Is TTEC a good company to work for as a Operations Manager?

Operations Manager professionals working at TTEC have rated their employer with 4.5 out of 5 stars in 26 Glassdoor reviews. This is a higher than average score with the overall rating of TTEC employees being 3.3 out of 5 stars. Search open Operations Manager Jobs at TTEC now and start preparing for your job interview by browsing frequently asked Operations Manager interview questions at TTEC .

Does TTEC pay Operations Manager employees well?

Operations Manager professionals rate their compensation and benefits at TTEC with 3.5 out of 5 stars based on 26 anonymously submitted employee reviews. This is 15.4% better than the company average rating for salary and benefits. Find out more about Operations Manager salaries and benefits at TTEC .

What are the top reviewed jobs at TTEC?

Customer Service Representative (2401) , Customer Service Representative (CSR) (814) , Team Leader (165) , Licensed Insurance Agent (158) , Team Lead (151) , Insurance Agent (126) , Customer Service Agent (120) , Customer Service (113) , Sales Representative (99) , Technical Support Representative (97) , Fraud Analyst (86) , Customer Service Representative (CSR) II (83) , Customer Service (CSR) (78) , Talent Acquisition Specialist (78) , Trainer (78)

What are the pros of working at TTEC according to real employee reviews?

"Good work from home setting very flexible" ((in 954 reviews)); "The pay is good and the stress level is low and I like my hours." ((in 652 reviews)); "The people are great and from many different parts of not only the U.S. but the world which I thought was great." ((in 414 reviews)); "Great Culture and Values." ((in 219 reviews)); "Work environment is good and friendly" ((in 168 reviews))

What are the cons of working at TTEC according to real employee reviews?

"The management is poor and unorganized." ((in 514 reviews)); "low salary — it feels like I’m not compensated well with the workload I have." ((in 475 reviews)); "Horrible training and stuff will just get thrown at you which you are expected to know." ((in 427 reviews)); "The team leads seem overloaded with work and I really don't know what the managers do." ((in 162 reviews)); "•Sometimes poor communication amongst colleagues." ((in 96 reviews))

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TTEC

TTEC Operations Manager reviews

4.5

99% would recommend to a friend

(26 total reviews)

Kenneth D. Tuchman

42% approve of CEO

36% positive business outlook

Ratings by category

4.6

Diversity & inclusion

4.5

Work/Life balance

4.1

Culture & values

3.8

Career opportunities

3.6

Senior management

3.5

Compensation and benefits

Operations Manager employees have rated TTEC with 4.5 out of 5 stars, based on 26 company reviews on Glassdoor. This indicates that most Operations Manager professionals have an excellent working experience there. TTEC is rated in line with the average (within 1 standard deviation) by Operations Manager professionals compared to other employers within the Recursos humanos industry (3.8 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Reviews by job title

26 reviews

5.0

Apr 30, 2018

Live Life Passionately

Operations manager

Recommend

CEO approval

Business Outlook

Pros

The company takes good care of their employees.

Cons

Lower compensation compared to other BPOs. Poor HMO plans.

5.0

Nov 29, 2017

Opportunity and Encouragement to Grow

Operations manager

Recommend

CEO approval

Business Outlook

Pros

Unlimited potential to use your talents and become what you want.. Thinking about becoming a trainer? Looking to move into operations management? Your growth rate depends on your hunger and commitment to being a better you!

Cons

getting feedback on a job well done, or just neutral is non existent. You can be sure you will get negative feedback if it is needed, but always in a positive manner.

TTEC Response

Thank you for taking the time, we truly appreciate the positive feedback.

5.0

Oct 1, 2017

My employment journey

Operations manager

Recommend

CEO approval

Business Outlook

Pros

I am very happy with my current employer - Teletech compared to my previous company. I am very pleasure to be part of Teletech. This company is very employee focus, we are ensuring that employees are happy and in a good position. The promotions are very fast.

Cons

The facilities. I know this can be improved for employee engagement and activities.

Viewing 19 - 21 of 26 Reviews

Jobs at TTEC

Vice President, Client Success - Technology (US Remote)

Incident Response Manager

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TTEC Operations Manager reviews

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Live Life Passionately

Opportunity and Encouragement to Grow

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