Is TTEC a good company to work for as a Client Operations Associate?

Client Operations Associate professionals working at TTEC have rated their employer with 3.2 out of 5 stars in 2,987 Glassdoor reviews. This is a lower than average score with the overall rating of TTEC employees being 3.3 out of 5 stars. Search open Client Operations Associate Jobs at TTEC now and start preparing for your job interview by browsing frequently asked Client Operations Associate interview questions at TTEC .

Does TTEC pay Client Operations Associate employees well?

Client Operations Associate professionals rate their compensation and benefits at TTEC with 3.0 out of 5 stars based on 2,987 anonymously submitted employee reviews. This is equal to the company average rating for salary and benefits. Find out more about Client Operations Associate salaries at TTEC.

How happy are Client Operations Associate professionals working at TTEC?

50% of Client Operations Associate employees at TTEC would recommend their employer to a friend. This rating has increased by 7% in the past 12 months. Client Operations Associate professionals have also rated TTEC with a 3.0 rating for work-life-balance, 3.7 rating for diversity and inclusion, 3.2 rating for culture and values and 3.0 rating for career opportunities.

What are the top reviewed jobs at TTEC?

Customer Service Representative (2403) , Customer Service Representative (CSR) (816) , Team Leader (165) , Licensed Insurance Agent (160) , Team Lead (151) , Insurance Agent (126) , Customer Service Agent (120) , Customer Service (113) , Sales Representative (100) , Technical Support Representative (97) , Fraud Analyst (86) , Customer Service Representative (CSR) II (83) , Customer Service (CSR) (78) , Talent Acquisition Specialist (78) , Trainer (78)

What are the pros of working at TTEC according to real employee reviews?

"Good work from home setting very flexible" ((in 942 reviews)); "The pay is good and the stress level is low and I like my hours." ((in 645 reviews)); "The people are great and from many different parts of not only the U.S. but the world which I thought was great." ((in 424 reviews)); "Culture is good and salalry also" ((in 229 reviews)); "Work environment is good and friendly" ((in 169 reviews))

What are the cons of working at TTEC according to real employee reviews?

"The management is poor and unorganized." ((in 527 reviews)); "TTEC base salary is low and requirements to get your monthly bonus in sales commission are somewhat confusing" ((in 507 reviews)); "Horrible training and stuff will just get thrown at you which you are expected to know." ((in 435 reviews)); "The team leads seem overloaded with work and I really don't know what the managers do." ((in 161 reviews)); "•Sometimes poor communication amongst colleagues." ((in 100 reviews))

TTEC Client Operations Associate reviews

3.2

50% would recommend to a friend

(2,987 total reviews)

Kenneth D. Tuchman

54% approve of CEO

45% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,987 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Client Operations Associate employees have rated TTEC with 3.2 out of 5 stars, based on 2,987 company reviews on Glassdoor. This indicates that most Client Operations Associate professionals have a good working experience there. TTEC is rated in line with the average (within 1 standard deviation) by Client Operations Associate professionals compared to other employers within the Recursos humanos industry (3.8 stars).

Reviews by job title

3K reviews

3.0

Oct 26, 2010

Pre Hire Process

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Teletech work from home jobs are extremely convenient. Great for stay at home moms or people looking for part time work.

Cons

The technical side of the assessments should be reviewed. It's an inconvenience to continually log in to try and complete the process to no avail.

2.0

Aug 10, 2010

TeleHell

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Healthcare is ok as well as allowable time off to take care of life.

Cons

Management sucks! Company Leaders ask too much of employees.

4.0

Jan 28, 2010

A Real Work From Home Job

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

The best reason to work at TeleTech is the ability to work from home. TeleTech offers ongoing training and they have shifts available to fit just about anyone's schedule. When it is busy, like during the Christmas rush, the hours available to work are almost unlimited.

Cons

The major downside to TeleTech is that when it is not busy, they give mandatory time off without pay. This means when it is slow, you don't get any hours. As a seasonal employee, you do not get any benefits or paid time off so if you need to take a day off, you have to make arrangements to switch with someone or get someone to cover for you.

TTEC Response

8y

Thank you for taking the time, we truly appreciate the positive feedback.

Viewing 2983 - 2985 of 2,987 Reviews

Jobs at TTEC

Temp Quality Assurance Specialist

Quality Assurance Specialist

TTEC

TTEC Client Operations Associate reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Pre Hire Process

TeleHell

A Real Work From Home Job

Jobs at TTEC

TTEC reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

TTEC reviews FAQs

Company ratings over time

Jobs at TTEC