TP reviews about "training"

83% positive business outlook

Reviews by job title

7K reviews
4.0
May 31, 2026
Recommend
CEO approval
Business Outlook

Pros

- Friendly and positive work culture with supportive, cheerful, and cooperative colleagues. - Diverse and inclusive environment with employees from different nationalities, cultures, and age groups. - Excellent employee engagement initiatives, including regular staff and team trips with enjoyable and well-organized activities. - Outstanding HR team with strong communication, continuous support, and a genuine focus on employee wellbeing. - Excellent employee benefits, including comprehensive and high-quality medical insurance coverage. - Strong organizational structure and well-managed processes across departments. - Great training opportunities that support employee development and professional growth.

Cons

- While the company is highly organized overall, I experienced a situation that felt unprofessional and uncomfortable regarding employee confidentiality. During a training session, employees were asked to complete what was presented as an anonymous feedback form about the trainer. I accidentally selected the wrong rating on the form, and later the trainer approached me directly asking why I had submitted that feedback because it negatively affected his application for a trainer position. This situation made me question the confidentiality of the process and discouraged honest feedback.

5.0
May 31, 2026
Recommend
CEO approval
Business Outlook

Pros

New employees receive detailed training before handling customer requests independently.

Cons

Understanding multiple applications initially takes time.

5.0
May 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Supportive team environment, good training programs, and opportunities to improve communication and customer service skills.

Cons

High call volume during peak seasons, stressful situations with customer complaints, and rotating work schedules.

4.0
May 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Training Specialists and the Security team on the Training & Operations area are friendly, although strictly following company protocols they approach and communicate employees properly.

Cons

The Recruiting team and its assigned Security personnel could improve on some areas.

avatar
TP Response
3d
Thank you for taking the time to leave a review! Your feedback means a lot to us. Have an amazing day!
5.0
May 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Welcoming and supportive team members. Well-structured onboarding and training process. Positive and collaborative work environment. Helpful managers who are available for guidance. Opportunities to learn and develop new skills.

Cons

Still learning company processes and systems, which can take time. Some procedures can feel overwhelming at first due to the amount of new information. It may take time to build familiarity with different teams and workflows.

avatar
TP Response
3d
Thank you for taking the time to leave a review! Your feedback means a lot to us. Have an amazing day!
Viewing 4 - 6 of 6,853 Reviews

Glassdoor has 99,835 TP reviews submitted anonymously by TP employees. Read employee reviews and ratings on Glassdoor to decide if TP is right for you.