Question 1

Is TP a good company to work for as a Senior Technical Support Associate?

Accepted Answer

Senior Technical Support Associate professionals working at TP have rated their employer with 3.9 out of 5 stars in 532 Glassdoor reviews. This is a lower than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Senior Technical Support Associate Jobs at TP now and start preparing for your job interview by browsing frequently asked Senior Technical Support Associate interview questions at TP.

Question 2

Does TP pay Senior Technical Support Associate employees well?

Accepted Answer

Senior Technical Support Associate professionals rate their compensation and benefits at TP with 3.8 out of 5 stars based on 532 anonymously submitted employee reviews. This is 12.3% worse than the company average rating for salary and benefits. Find out more about Senior Technical Support Associate salaries and benefits at TP.

Question 3

How happy are Senior Technical Support Associate professionals working at TP?

Accepted Answer

74% of Senior Technical Support Associate employees at TP would recommend their employer to a friend. This rating has decreased by 9% in the past 12 months. Senior Technical Support Associate professionals have also rated TP with a 3.8 rating for work-life-balance, 4.2 rating for diversity and inclusion, 4.1 rating for culture and values and 4.1 rating for career opportunities.

Question 4

What are the top reviewed jobs at TP?

Accepted Answer

Customer Service Representative (13805), Customer Service Representative (CSR) (5121), Customer Service Agent (2569), Analyst (1525), Customer Service (1466), Expert em Interação (1401), Content Moderator (1233), Supervisor (1101), Call Center Agent (1067), Customer Service Associate (925), Agent (894), Team Leader (811), Executive (776), Operations Customer Expert 1 (690), CSA - Customer Service Associate (632)

Question 5

What are the pros of working at TP according to real employee reviews?

Accepted Answer

"(in 819 reviews) "It's good and has work from home" (in 737 reviews)" ((in 2003 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1793 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1778 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1501 reviews)); "Good workplace and good environment" ((in 1255 reviews))

Question 6

What are the cons of working at TP according to real employee reviews?

Accepted Answer

"I work in local account but so sad because I didn't buy my personal things and the salary is low" ((in 3811 reviews)); "Power tripping Bad Management The manager is sucked Too many workload but it's out of my job responsibility." ((in 2458 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1476 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 367 reviews)); "Poor communication and dropping classes with little notice" ((in 281 reviews))

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Strong Learning Environment and Team Support

Flexible part-time schedule, but limited opportunities

Strong practical support experience

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