Is TP a good company to work for as a Customer Service (CSR)?

Customer Service (CSR) professionals working at TP have rated their employer with 4.2 out of 5 stars in 17,374 Glassdoor reviews. This is a lower than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Customer Service (CSR) Jobs at TP now and start preparing for your job interview by browsing frequently asked Customer Service (CSR) interview questions at TP .

Does TP pay Customer Service (CSR) employees well?

Customer Service (CSR) professionals rate their compensation and benefits at TP with 4.0 out of 5 stars based on 17,374 anonymously submitted employee reviews. This is 7.2% worse than the company average rating for salary and benefits. Find out more about Customer Service (CSR) salaries at TP.

What are the top reviewed jobs at TP?

Customer Service Representative (13872) , Customer Service Representative (CSR) (5146) , Customer Service Agent (2588) , Analyst (1525) , Customer Service (1478) , Expert em Interação (1409) , Content Moderator (1252) , Supervisor (1108) , Call Center Agent (1069) , Customer Service Associate (935) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (714) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"Honestly the best reason is that some jobs are still work from home which is good." ((in 2023 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1816 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1769 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1517 reviews)); "Since I am working in BPO's I found this company is amazing in and the work culture is good." ((in 1267 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary for tenured agents is low and their annual salary increase is also low." ((in 3814 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2449 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1521 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 382 reviews)); "Poor communication and lack of support" ((in 291 reviews))

TP Customer Service (CSR) reviews

4.2

85% would recommend to a friend

(17,374 total reviews)

Jorge Amar

94% approve of CEO

79% positive business outlook

Ratings by demographic groups

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Customer Service (CSR) employees have rated TP with 4.2 out of 5 stars, based on 17,374 company reviews on Glassdoor. This indicates that most Customer Service (CSR) professionals have an excellent working experience there. TP is rated in line with the average (within 1 standard deviation) by Customer Service (CSR) professionals compared to other employers within the Administración y consultoría industry (3.7 stars).

Reviews by job title

17K reviews

4.0

Jul 2, 2026

Great coworkers but limited growth opportunities

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

At the time, the company provided accommodation, which was a nice perk. The coworkers were great, and most of the team leads were decent people too

Cons

Limited opportunities for growth. Some projects were really tough, and the policies of both the client we worked for and TP kept changing. You were never quite sure what your bonus would be based on, which made the whole system confusing and unpredictable

5.0

Jun 30, 2026

Buen lugar para empezar, con buen management

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Es un buen lugar para trabajar. Algo que de lo cual estoy agradecido es que siempre que he solicitado algún permiso de cambio de horario por motivos personales, me lo han autorizado. Tambien el management es bastante bueno.

Cons

Nada, de momento lo veo como un buen lugar para empezar en la vida laboral

5.0

Jun 30, 2026

Great environment for personal and professional growth

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

The best place to work having a great enviroment and growing professionally and personally inside of the company

Cons

Nothing to say , for me is the best place i have ever work for

Viewing 10 - 12 of 17,374 Reviews

Jobs at TP

Customer Service Representative - Remote

Estados Unidos

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Remote --- Automotive Customer Service Representative

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Remote --- Customer Service Representative

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Remote Customer Service Representative

Remote

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Healthcare Customer Service Representative - Remote

Estados Unidos

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TP Customer Service (CSR) reviews

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Great coworkers but limited growth opportunities

Buen lugar para empezar, con buen management

Great environment for personal and professional growth

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