Is TP a good company to work for as a Customer Service?

Customer Service professionals working at TP have rated their employer with 4.4 out of 5 stars in 1,149 Glassdoor reviews. This is an average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Customer Service Jobs at TP now and start preparing for your job interview by browsing frequently asked Customer Service interview questions at TP .

Does TP pay Customer Service employees well?

Customer Service professionals rate their compensation and benefits at TP with 4.3 out of 5 stars based on 1,149 anonymously submitted employee reviews. This is equal to the company average rating for salary and benefits. Find out more about Customer Service salaries at TP.

How happy are Customer Service professionals working at TP?

91% of Customer Service employees at TP would recommend their employer to a friend. This rating has increased by 6% in the past 12 months. Customer Service professionals have also rated TP with a 4.2 rating for work-life-balance, 4.6 rating for diversity and inclusion, 4.4 rating for culture and values and 4.4 rating for career opportunities.

What are the top reviewed jobs at TP?

Customer Service Representative (13850) , Customer Service Representative (CSR) (5144) , Customer Service Agent (2586) , Analyst (1525) , Customer Service (1475) , Expert em Interação (1406) , Content Moderator (1240) , Supervisor (1108) , Call Center Agent (1068) , Customer Service Associate (934) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (704) , CSA - Customer Service Associate (632)

What are the pros of working at TP according to real employee reviews?

"Honestly the best reason is that some jobs are still work from home which is good." ((in 1983 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1803 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1764 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1496 reviews)); "Good environment is good." ((in 1266 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary is low and not enough for my family as well as my personal needs." ((in 3767 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2485 reviews)); "Pay is low and will not increase unless you get promoted which is very likely." ((in 1501 reviews)); "Bad managment and supervisor." ((in 498 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 379 reviews))

Skip to content Skip to footer

Notifications

TP

TP Customer Service reviews

4.4

91% would recommend to a friend

(1,149 total reviews)

Jorge Amar

95% approve of CEO

82% positive business outlook

Ratings by category

4.6

Diversity & inclusion

4.4

Culture & values

4.4

Career opportunities

4.3

Senior management

4.3

Compensation and benefits

4.2

Work/Life balance

Customer Service. employees have rated TP with 4.4 out of 5 stars, based on 1,149 company reviews on Glassdoor. This indicates that most Customer Service. professionals have an excellent working experience there. TP is rated in line with the average (within 1 standard deviation) by Customer Service. professionals compared to other employers within the Administración y consultoría industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

4.0

Dec 18, 2025

Supportive environment with fast-paced work

Customer service

Recommend

CEO approval

Business Outlook

Pros

Supportive team and supervisors who are generally helpful and approachable. Clear SOPs and structured training that help you adapt quickly, even if you’re new to customer support. Good exposure to international clients, which helps improve communication skills. The work environment is quite diverse, and you get to learn a lot about handling different customer situations.

Cons

Workload can be intense, especially during peak hours, and schedules may feel tiring over time. Performance metrics can be stressful if you’re not used to target-based work.

TP Response

5mo

Thank you for the wonderful review! We see to it that our employees have consistent support from the management and a harmonious relationship with co-workers. Best regards.

4.0

Dec 18, 2025

Skill development in communication & problem-solving

Customer service

Recommend

CEO approval

Business Outlook

Pros

Great learning experience with supportive environment

Cons

Rotating shifts can be tiring

TP Response

5mo

We greatly appreciate your review. Your contributions helped make us who we are today. Best of luck and take care.

4.0

Dec 18, 2025

Good

Customer service

Recommend

CEO approval

Business Outlook

Pros

1. Much free time 2. Inclusive environment 3. Great job opportunity

Cons

Benefit, salary, and allowance isn't as much as we worth

TP Response

5mo

Thank you for your candid review. We are happy to provide you with a competitive salary, flexible working hours and a great working environment. All the best!

Viewing 100 - 102 of 1,149 Reviews

Jobs at TP

Customer Care Representative

Remote --- Customer Service Representative

Remote

View job

Remote --- Automotive Customer Service Representative

Remote

View job

Remote Customer Service Representative

Remote

View job

Remote --- Automotive Customer Service Representative

Remote

View job

View all Customer Service. Jobs

TP reviews FAQs

TP reviews TP Customer Service. reviews

TP

TP Customer Service reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Supportive environment with fast-paced work

Skill development in communication & problem-solving

Good

Jobs at TP

TP reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Jobs at TP

TP reviews FAQs