TP Customer Service reviews

4.4

91% would recommend to a friend

(1,145 total reviews)

Jorge Amar

95% approve of CEO

83% positive business outlook

Customer Service. employees have rated TP with 4.4 out of 5 stars, based on 1,145 company reviews on Glassdoor. This indicates that most Customer Service. professionals have an excellent working experience there. TP is rated in line with the average (within 1 standard deviation) by Customer Service. professionals compared to other employers within the Administración y consultoría industry (3.7 stars).

Reviews by job title

1K reviews
5.0
Dec 29, 2025

Fresh Start

Recommend
CEO approval
Business Outlook

Pros

Best place to start ur career.

Cons

Workload bit high on weekends.

5.0
Dec 26, 2025
Recommend
CEO approval
Business Outlook

Pros

Structured onboarding and training process. Supportive teammates and approachable trainer.

Cons

Need time to fully understand systems and procedures

avatar
TP Response
4mo
Thank you for the wonderful review! We see to it that our employees have consistent support from the management and a harmonious relationship with co-workers. Best regards.
5.0
Dec 26, 2025
Recommend
CEO approval
Business Outlook

Pros

Teleperformance is an outstanding place to launch your career. The training programs are exceptionally comprehensive and provide a solid foundation before you transition into operations. The multicultural environment is very inclusive, and you get to work with professional tools and global standards.

Cons

Like most BPO companies, the workload can be quite heavy and the targets (KPIs) are very demanding. Depending on the project, you might have to work irregular shifts, which can be challenging for maintaining work-life balance.

Viewing 85 - 87 of 1,145 Reviews

Glassdoor has 100,100 TP reviews submitted anonymously by TP employees. Read employee reviews and ratings on Glassdoor to decide if TP is right for you.