TP reviews

4.4

88% would recommend to a friend

(73,967 total reviews)

Jorge Amar

96% approve of CEO

83% positive business outlook

TP has an employee rating of 4.4 out of 5 stars, based on 73,967 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The TP employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

Reviews by job title

74K reviews
2.0
Oct 18, 2010
Recommend
CEO approval
Business Outlook

Pros

For customer service or inbound call center agent: basic salary is Php13500 + Php3000 monthly for attendance bonus + sales incentives. The agent receives increment every six months. The amount (% of basic) of raise depends on performance (customers rate the agent from 1 to 10, depending on how the agent resolved the customer's concerns)

Cons

The salary indicated is actually lower compared to other call centers. Promotion is tainted by politics. Unless promoted within 3 years, it is not good to stay in this company.

avatar
TP Response
8y
Thank you for the feedback. We always make sure to reward hardworking employees with competitive income and career opportunities so that they will be encouraged to work harder. Rest assured, this will be dealt with and proper actions will be taken.
3.0
Oct 12, 2010
Recommend
CEO approval
Business Outlook

Pros

Permotes with in the company

Cons

Takes too long to fix the tools needed to perform job ie working computers.

avatar
TP Response
8y
We appreciate your honest review and we want to make sure our employees have the proper tools & equipment so they can work productively and efficiently. Kindly share your feedback with us at http://bit.ly/TPHR-form. Rest assured, this will be dealt with and proper actions will be taken. All the best!
3.0
Oct 7, 2010
Recommend
CEO approval
Business Outlook

Pros

Teleperformance promotes within, so it is easy to move up in the company. The pay is very competitive and there is never a shortage of hours.

Cons

The job is very depressing. You are actually taking calls non stop from people who are generally angry at you because their service is not working.

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