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      TP

      Engaged Employer

      TP reviews

      4.4

      88% would recommend to a friend

      (73,967 total reviews)

      Jorge Amar

      96% approve of CEO

      83% positive business outlook

      Ratings by category

      4.6

      Diversity & inclusion

      4.4

      Culture & values

      4.4

      Career opportunities

      4.3

      Work/Life balance

      4.3

      Senior management

      4.3

      Compensation and benefits

      TP has an employee rating of 4.4 out of 5 stars, based on 73,967 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The TP employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      74K reviews
      1.0
      Apr 4, 2011

      The money wasn't worth the depression - Shady company

      Technical support
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good pay for a job that requires no skills, experience or education.

      Cons

      Management is awful. Call center is filthy, employees are sick all the time, floors, desks or computers never clean. Supervisors will change frequently, often several times a month. Policies change constantly. Call opening/closings will change on a weekly basis, and you better get each and every one of them perfect. Sucks the life out of employees. Shady company.

      3.0
      Feb 14, 2011

      Can be great, can be horrible., depending on your KPI, callers, supervisors and most importantly... PERSONALITY!

      Technical support
      Recommend
      CEO approval
      Business Outlook

      Pros

      -the availability of medical/dental/vision/life insurance -flexible hours in that you can submit your personal availability -the high probability that overtime is available to request and take part in; which can, under certain circumstances, allow your rate of pay during overtime hrs to equal that of your current salary + 1/2 your current salary for every overtime hour worked. -the possibility to (certain conditions may apply...) move up in a current project or change to a completely different one if you wanted to. -the semi-lenient dress code is business/casual to include jeans(for the project which I am employed under, not all are this way) -the ability to interact with callers and the possibility help them resolve their issues

      Cons

      -the price of said medical/dental/vision/life insurance premiums that are deducted from pay -certain policies that are strictly upheld that are either outdated or need to be revised with realistic and accurate views on the demands of the job itself. -the constant, continuous and likely poor and misled changes in earlier mentioned policies that affect almost every aspect of your job -the stress and pressure caused by the need to hit key call components while not only increasing customers view of the company, but also accurately diagnosing and resolving the issue as to not effect your KPI in a negative manner. -the amount of vital job related equipment that is either inoperable or in disrepair. -parking arrangements. limited parking space provides issues with finding a spot and if not aware of acceptable parking, you can and will be towed.

      2.0
      Feb 11, 2011

      catastrofic

      Csa
      Recommend
      CEO approval
      Business Outlook

      Pros

      working at teleperformance teach you how to be patient

      Cons

      management treatement quality toward employees, social coverage and health care, general support on wages

      Viewing 73924 - 73926 of 73,967 Reviews
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      Glassdoor has 99,871 TP reviews submitted anonymously by TP employees. Read employee reviews and ratings on Glassdoor to decide if TP is right for you.