Question 1

Is TP a good company to work for?

Accepted Answer

TP has an overall rating of 4.4 out of 5, based on over 100,015 reviews left anonymously by employees. This rating has increased by 1% over the last 12 months. 88% of employees would recommend working at TP to a friend and 83% have a positive outlook for the business. The best reviews about TP have been left by employees working as Analista, Operador De Telemarketing and Atendente De Call Center.

Question 2

Does TP pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, TP employees rate their compensation and benefits as 4.3 out of 5. Find out more about salaries and benefits at TP. This rating has improved by 4% over the last 12 months.

Question 3

How satisfied are employees working at TP?

Accepted Answer

88% of TP employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated TP 4.3 out of 5 for work life balance, 4.4 for culture and values and 4.4 for career opportunities.

Question 4

What are the top reviewed jobs at TP?

Accepted Answer

Customer Service Representative (13827), Customer Service Representative (CSR) (5125), Customer Service Agent (2573), Analyst (1525), Customer Service (1468), Expert em Interação (1401), Content Moderator (1235), Supervisor (1105), Call Center Agent (1067), Customer Service Associate (929), Agent (894), Team Leader (812), Executive (777), Operations Customer Expert 1 (692), CSA - Customer Service Associate (632)

Question 5

What are the pros of working at TP according to real employee reviews?

Accepted Answer

"(in 819 reviews) "It's good and has work from home" (in 737 reviews)" ((in 1987 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1800 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1780 reviews)); "The trainings are good and allow us to be fully operational when the work starts." ((in 1488 reviews)); "Since I am working in BPO's I found this company is amazing in and the work culture is good." ((in 1242 reviews))

Question 6

What are the cons of working at TP according to real employee reviews?

Accepted Answer

"The salary for tenured agents is low and their annual salary increase is also low." ((in 3792 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2456 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1510 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 358 reviews)); "Poor communication and lack of support" ((in 285 reviews))

Question 7

What are employees saying about TP layoffs in 2026?

Accepted Answer

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TP layoffs and their outlook for job security at TP in 2026.

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Great in the beginning, and bad after the acquisition.

The call center experience.

3 year experience at my work, 2nd level technical support for a global tech company

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