TP reviews

4.4

88% would recommend to a friend

(74,210 total reviews)

Jorge Amar

96% approve of CEO

83% positive business outlook

TP has an employee rating of 4.4 out of 5 stars, based on 74,210 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The TP employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

Reviews by job title

74K reviews
5.0
Jun 18, 2014

Nice Company

Recommend
CEO approval
Business Outlook

Pros

Nice coworkers, understanding people, fun people to work with. Most of the callers were nice; few people yelled at you if you were nice to them. Interesting work- always learning something new about computers when you help a caller do something new in their operating system, etc. When you walk them through the steps given in your tools, you learn too. This could be a good start for applying for more advanced tech support jobs in the future, making more $$$.

Cons

Very hard to find a solution to the caller's problem within the timeframe the company gives you. I was constantly struggling (impossible!) to keep my call times under what they require. You have to find solutions to problems, and then explain them to callers in very little time.

2.0
Jun 17, 2014
Recommend
CEO approval
Business Outlook

Pros

You will meet and work with some friendly people. Supervisors are easy to get along with and they don't give you a hard time if you can meet your sales goal. Instead, they coach you and give you pointers on how you can improve.

Cons

There aren't many opportunities to move up to a better position here and with the minimum wage pay, one shouldn't expect to make this a permanent place to work.

3.0
Jun 17, 2014

CSR

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

flexible schedule for students especially

Cons

pay could be better also the benefits

avatar
TP Response
8y
We appreciate your feedback and we aim to provide our employees the opportunity to have flexible schedules to cater to them and suit their needs. Please share your feedback with us at http://bit.ly/TPHR-form. Thank you and have a great day!
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