TP reviews

4.4

88% would recommend to a friend

(74,254 total reviews)

Jorge Amar

95% approve of CEO

83% positive business outlook

TP has an employee rating of 4.4 out of 5 stars, based on 74,254 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The TP employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

Reviews by job title

74K reviews
4.0
Aug 1, 2015
Recommend
CEO approval
Business Outlook

Pros

There is a great environment where everybody is commited with his job. It has a culture aimed to the employees so this allows to develop new skills and meet a lot of people with different ideas. There are a lot of events and contests to keep you motivated so it´s really fun.

Cons

Doing the same activity for a long period becomes really tired. It´s hard to switch from operations department (agents) to the "staff" department (administrative). At the beginning it wasn't obligatory to sell because it was supposed that you will work as tech support but then they were obsessed for sales and it was a mandatory requirement to have a good performance.

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TP Response
7y
We appreciate your positive comments. Our goal is to make sure our employees are guided by the management. Wishing you a great day ahead!
4.0
Aug 1, 2015

Sales Chat

Recommend
CEO approval
Business Outlook

Pros

Working Chats instead of calls makes this the easiest and most fun call center jobs I've ever had! People are always available to help and they really promote a positive atmosphere inside the workplace!

Cons

Customer Service in general can be very trying on ones patience, and it can be difficult to get the commission they promise in training.

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TP Response
7y
Thank you for your lovely feedback and for letting us know how we are doing. All the best and have a nice day!
3.0
Jul 31, 2015
Recommend
CEO approval
Business Outlook

Pros

There is a lot of help for questions that you might have, along with a very lenient attendance policy.

Cons

I wish the pay were a little higher considering that the vendor we work for pays their core centers about $3.50-4.00 more per hour for the same work.

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TP Response
7y
We see to it to provide our employees the proper assistance and support so that they could do their jobs productively and efficiently. All the best!
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