TP reviews

4.4

88% would recommend to a friend

(74,404 total reviews)

Jorge Amar

95% approve of CEO

83% positive business outlook

TP has an employee rating of 4.4 out of 5 stars, based on 74,404 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The TP employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

Reviews by job title

74K reviews
2.0
Dec 22, 2015

Wellcare Rpresentative

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

good people great hours and wonderful supervisors, met people who were in my field made great connections and learned alot about wellcare

Cons

lack of traing, stressful environment, lack of communication, wasnt what i was expecting, first time dealing with pharmacy and the programs on the computers were always breaking down

avatar
TP Response
9y
We apologize you felt this way and thank you for sharing your experience with us. Our goal is to see to it our employees feel that they are valued and equipped with proper training while being given the corresponding perks and benefits. Wishing you all the best in the future.
5.0
Dec 22, 2015

Good Company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

nice management i loved environment of the company

Cons

Good work it was wonderful experience

avatar
TP Response
8y
We appreciate your positive review. Our goal is to ensure employees are provided a fun environment wherein they can enjoy their work and company of their coworkers. Kindly share your feedback with us at http://bit.ly/TPHR-form. All the best!
1.0
Dec 21, 2015

Agent

Recommend
CEO approval
Business Outlook

Pros

You are at least being considerable underpaid. Management doesn't really care if the job is done properly or not, as long there is a warm body for that role, so if you can walk, talk and see, regardless of your skills you're in. Everyone who works there at most level at least as supervisor or agent are looking for real jobs, so you might be able to get connected with another job

Cons

Everything else. (days off, schedules, benefits, pay, pay , pay) The gap between management to agent is abysmal. They could not care less if you are miserable but willing to change if theyd only accommodate small things, but they could care less if you quit or not, besides there is someone else coming in. It is basically a pyramid scheme in my opinion.

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TP Response
7y
Thank you for taking time in sharing your feedback. We are truly sorry to learn about your experience. We set to ensure that our employees are able to reach out to their superiors any time. We would like to hear more from you, please contact our LET'S CONNECT help line at 800-664-9335 or email us at LetsConnect@teleperformance.com.
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Glassdoor has 100,377 TP reviews submitted anonymously by TP employees. Read employee reviews and ratings on Glassdoor to decide if TP is right for you.