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      TP

      Engaged Employer

      TP reviews

      4.4

      89% would recommend to a friend

      (74,426 total reviews)

      Jorge Amar

      95% approve of CEO

      83% positive business outlook

      Ratings by category

      4.6

      Diversity & inclusion

      4.4

      Culture & values

      4.4

      Career opportunities

      4.3

      Work/Life balance

      4.3

      Senior management

      4.3

      Compensation and benefits

      TP has an employee rating of 4.4 out of 5 stars, based on 74,426 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The TP employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      74K reviews
      4.0
      Mar 6, 2015

      Teleperformance USA Call Center

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Fun environment, decent pay, opportunity to learn and advance

      Cons

      No paid holidays for agents

      5.0
      Mar 6, 2015

      Amazing Employer!!!

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Training was 9 weeks long and was a paid training! $9.75/hr for training and after that it goes up to $10.75/hr! Training can be intense but if you are someone that can learn or ask questions to find the answer, you will do great! After training, you become an actual agent. The fastest way to move up is making sure your attendance is spot on and listen to your supervisor's during coaching times. They are there to help you.

      Cons

      Some challenges are to keep a positive attitude even when you have a few bad customers. Communication should be worked on as well.

      avatar
      TP Response
      9y
      Thank you for the positive review. We are committed to providing our employees competitive income and proper training to be able to be the best at their work. Please share your feedback with us at http://bit.ly/TPHR-form. Regards.
      4.0
      Mar 6, 2015

      Not just a job but a career.

      Recruiter
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Benefits after 60 days - A company that pushes you to be your best - Lots of advancement opportunities - Flexible hours - Company match 401K - Friendly staff/coworkers This company is just like life you get back what you put into, you do your best and many doors will open for you. There is tremendous room for growth and advancement within Teleperformance. I've been with the company 4 years and have had several promotions, my first one being at 6 months. Teleperformance is greatly diverse in the people it employs. Not only can you find a career for life but also life long friends here.

      Cons

      - No sick pay Other than that there are really no cons.

      Viewing 73672 - 73674 of 74,426 Reviews
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      Glassdoor has 100,403 TP reviews submitted anonymously by TP employees. Read employee reviews and ratings on Glassdoor to decide if TP is right for you.