TP reviews

4.4

89% would recommend to a friend

(74,426 total reviews)

Jorge Amar

95% approve of CEO

83% positive business outlook

TP has an employee rating of 4.4 out of 5 stars, based on 74,426 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The TP employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

Reviews by job title

74K reviews
2.0
Feb 29, 2016

Customer Service Advisor

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Job is easy and perfect place for entry level applicants.

Cons

Management doesn't know how to run the company efficiently. Some of the supervisors are not professional at all (i.e. vulgar language) .They cut hours as business becomes slow and pay is terrible.

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TP Response
10y
Hi! We are sorry to hear that. Your feedback is very important for us. Feel free to share your ideas and concerns by filling out our Human Resources inquiry at http://goo.gl/QXXOAh. Best regards!
3.0
Feb 28, 2016

Call center representative

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There is good benefits

Cons

Your back start to give out and you start to hate it

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TP Response
10y
Thank you for your review! Your opinion is very important to us. Please feel free to share with us your ideas and concerns about Teleperformance by filling out our Human Resources inquiry at http://goo.gl/QXXOAh. Best regards!
1.0
Feb 28, 2016
Recommend
CEO approval
Business Outlook

Pros

I'm not sure there are many pros to be mentioned, other than that they (usually) paid people the right amount and on time.

Cons

- They pay a poor wage compared to similar jobs in the area. - They make little to no effort regarding employee engagement and morale. - You're penalised for leaving your desk at the wrong times, even if you just worked through your lunch break because you were supporting a customer. - They expect staff to work public holidays, including Christmas Day, without consideration for employees' personal circumstances. This was completely inflexible, despite promises that Christmas Day cover was rotated between sites (the same site ended up doing it 3 years in a row).

avatar
TP Response
10y
Hi! We are sorry to hear that. Your feedback is very important for us. Feel free to share your ideas and concerns by filling out our Human Resources inquiry at http://goo.gl/QXXOAh. Best regards!
Viewing 73642 - 73644 of 74,426 Reviews

Glassdoor has 100,403 TP reviews submitted anonymously by TP employees. Read employee reviews and ratings on Glassdoor to decide if TP is right for you.