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      TP

      Engaged Employer

      TP reviews

      4.4

      89% would recommend to a friend

      (74,458 total reviews)

      Jorge Amar

      95% approve of CEO

      83% positive business outlook

      Ratings by category

      4.6

      Diversity & inclusion

      4.4

      Culture & values

      4.4

      Career opportunities

      4.3

      Work/Life balance

      4.3

      Senior management

      4.3

      Compensation and benefits

      TP has an employee rating of 4.4 out of 5 stars, based on 74,458 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The TP employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      74K reviews
      2.0
      Apr 16, 2015

      At Teleperformance... I was a Number.

      Uhc supervisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Advancement opportunities are given to those who work hard. If you find the right position, you will thrive.You have the opportunity to help others on a daily basis. Bonuses for performance.

      Cons

      When it comes down to it, you are only valued as much as your performance stats. Those with high performance are given special treatment, while the underlings are not acknowledged. Luckily my stats were great, but it is hard to see management mistreat, ignore, and disrespect those who are trying their best to improve. Work life is terrible. I have never worked somewhere that offers so much overtime, yet cannot get employees to come in. Money is no longer an incentive for the employees to put up with any more than their scheduled shift.

      3.0
      Apr 15, 2015

      Floor support

      College student technical specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      The people you work with that are agents , mentors , supervisor , etc . Are great people . Besides the CCM(Call center managers) . The bonuses are great . IF YOU BONUS(a lot to get the bonus). You can move up quick .

      Cons

      Most of the workers relate to you . There are some really nice people that work there . You are grouped with 10-20 people maximum to one supervisor who's supervised by multiple managers . Teleperformance as a whole was contracted by AT&T and in customer service is the worse company to work with unless you work in corporate . It's very easy to get promoted as well as demoted . The turnover rate is very high and sometimes the pay was always tricky . The overtime process was horrible . You were drained talking to the most obnoxious people EVER ! They are always changing up procedures and claim it's "innovation". These are selfless , self centered , idiots .

      Viewing 73633 - 73635 of 74,458 Reviews
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      Glassdoor has 100,445 TP reviews submitted anonymously by TP employees. Read employee reviews and ratings on Glassdoor to decide if TP is right for you.