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      TP

      Engaged Employer

      TP reviews

      4.4

      89% would recommend to a friend

      (74,515 total reviews)

      Jorge Amar

      95% approve of CEO

      83% positive business outlook

      Ratings by demographic groups

      TP has an employee rating of 4.4 out of 5 stars, based on 74,515 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The TP employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

      Reviews by job title

      75K reviews
      5.0
      Jun 6, 2015

      Been here since day 1!

      Assistant call center manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      I have been with TP for two years now. I have had amazing advancement opportunities, especially with new management. I started as a rep taking calls, moved to mentor, and then supervisor. And no I didn't k ow anyone, had to prove my worth! There are continuous advancement opps. I am consistently recognized for what I do well, and also developed when needed. I have no plans on going anywhere anytime soon. With previous management, I was really looking to move on. But I have truly found my career! Also has an extremely beautiful bonus structure.

      Cons

      We need more IT and HR employees (at least an assistant). Also, we have a bad rep, but we had to wees thru the mess and make a lot of tough business moves to see our current success, just as any up and coming location and or new business.

      avatar
      TP Response
      9y
      We are committed to providing our hardworking employees chances for career advancement while making sure they are provided a positive and supportive environment. Thank you for the kind words and we wish you all the best!
      3.0
      Jun 6, 2015

      customer service agent

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexible hours and good pay. Great for college students

      Cons

      you sit on your butt for 8-10 hours a day depending on your shift. you take call after call after call and it becomes frustrating after a while of working their. some customers are awesome but some just call in to complain and you get out of work with a head ache sometimes

      avatar
      TP Response
      7y
      Thank you for the positive comments. We see to it employees are given the opportunity to enjoy competitive income and flexible work schedule.
      1.0
      Jun 6, 2015

      Avoid TP at any cost

      Team leader
      Recommend
      CEO approval
      Business Outlook

      Pros

      Some good colleagues and agents on the floor.

      Cons

      Favouritism. Job insecurity. Bad IT/System. Liars. Dirty desks. Top managers do not care about their subordinates unless they are friends ( favouritism again). Team Managers appointed without any managerial/skills background. Lack of ciommunication and no leadership from the top. Experienced/skilled team managers treated like trash on the professional and personal level. Unskilled Team Managers tasked with managing the floor as they are friends with the so called ACMs. Agents who from one day to another are appointed team managers but they are friends with ACMs.

      avatar
      TP Response
      7y
      Thank you for your feedback. We wanted to assure you that we do not tolerate favoritism in the workplace. We would like to hear more from you thru http://bit.ly/TPHR-newform. By sharing your feedback, we can start conducting an investigation.
      Viewing 73609 - 73611 of 74,515 Reviews
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      ReviewsTP reviews

      Glassdoor has 100,511 TP reviews submitted anonymously by TP employees. Read employee reviews and ratings on Glassdoor to decide if TP is right for you.