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      TP

      Engaged Employer

      TP reviews

      4.4

      89% would recommend to a friend

      (74,561 total reviews)

      Jorge Amar

      95% approve of CEO

      83% positive business outlook

      Ratings by demographic groups

      TP has an employee rating of 4.4 out of 5 stars, based on 74,561 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The TP employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

      Reviews by job title

      75K reviews
      1.0
      Jul 10, 2015

      Stay away!

      Web support agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      I have an hour lunch break. That's about it...

      Cons

      Supervisors don't know what they're doing; stupid turnstile that takes forever & a day to get through; parking sucks; refrigerator is overcrowded; dress code not enforced throughout every department; Management sucks! I have seen him all of 3 times IF that, since I started LAST YEAR; dumb point system; points on my record that are invalid but still not removed; other lines of businesses not doing their job & dropping calls on us; low pay & high cost benefits; no pics allowed at our desk nor snacks; this place sucks.

      avatar
      TP Response
      7y
      We sincerely apologize for the inconvenience that we have caused you. We hope you can share this with us via http://bit.ly/TPHR-newform in order for us to conduct an investigation and address the issue. Thank you.
      3.0
      Jul 9, 2015

      O.K.

      Customer service representative for united healthcare
      Recommend
      CEO approval
      Business Outlook

      Pros

      Cafeteria, gym, great chance for advancement to trainer or supervisor position, vending machines, dress up days, mini contests, bonuses, overtime. It's a good job for starting out but I would not make it a career.

      Cons

      Strict schedule, no phone policy, during your regular 8 hour and 30 minute shift, you get 2 fifteen minute breaks and a 30 minute lunch which does not give you time to go out to eat. Hourly pay is not enough; for the amount of things you have to do you don't get paid enough hourly for it. Turnover rate is very high!

      avatar
      TP Response
      7y
      We see to it that we provide different types of schedule that will fit the needs of our employees. We hope you can share this with us via our LET'S CONNECT help line at 800-664-9335 or email us at LetsConnect@teleperformance.com so that we can conduct an investigation and do necessary actions.
      1.0
      Jul 9, 2015

      Jail Environment

      Inbound customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great pay , unlimited overtime , easy promotion of you suck up to management

      Cons

      Tied to a desk, no paper no pen no cell phone. No pictures or assigned seats. They don't accept doctors notes. You have to use the restroom within your breaks. If you go over your break time it cuts you out of your bonus. Which they make really hard to get. Management is driven off favoritism and not qualifications. You have to fight to get a schedule change.

      avatar
      TP Response
      7y
      We are truly sorry to learn what happened. We do not tolerate favoritism and we would like to hear more from you. Kindly share this with us via LET'S CONNECT help line at 800-664-9335 or email us at LetsConnect@teleperformance.com so that we can further investigate what happened.
      Viewing 73585 - 73587 of 74,561 Reviews
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      ReviewsTP reviews

      Glassdoor has 100,562 TP reviews submitted anonymously by TP employees. Read employee reviews and ratings on Glassdoor to decide if TP is right for you.