TP reviews

4.4

89% would recommend to a friend

(74,569 total reviews)

Jorge Amar

95% approve of CEO

83% positive business outlook

TP has an employee rating of 4.4 out of 5 stars, based on 74,569 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The TP employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

Reviews by job title

75K reviews
4.0
Jul 22, 2015

AT&T Customer Care

Recommend
CEO approval
Business Outlook

Pros

Great people, Detailed training, Great bonuses for overtime

Cons

Forced overtime... (they say they dont, but they do) Black outs on sick time, vacation, and leave. During a black out you can not be sick, or even request vacation. SUPER tight security can be a bit challenging. I live 52 miles one way and had to drive it in winter... Was unable stay due to that.

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TP Response
7y
We are truly sorry to learn about this experience and thank you for bringing this to our attention. We would like to assure you that we do not tolerate these type of incidents and attitudes in the work place. Kindly share this with us via LET'S CONNECT help line at 800-664-9335 or email us at LetsConnect@teleperformance.com. Good luck on your future endeavors!
2.0
Jul 22, 2015

HR and Management Need Improvement

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good for gaining experience while working on your career or while in college or even fresh out of high school.

Cons

Very disorganized and every day you have to arrive at least 10-15 minutes early in order to find a chair and computer and sometimes that doesn't work.

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TP Response
8y
We appreciate your honest review. We see to it to provide our employees a professional and organized environment wherein company standards are followed and proper equipment is provided. We would appreciate if you can share your feedback with us at http://bit.ly/TPHR-form. Rest assured, we will be doing proper investigation and will take the necessary steps to rectify the issue.
2.0
Jul 22, 2015

Remote customer service

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Working from home, and being provided the equipment.

Cons

You have to wait on a check. The are horrible at setting up your direct deposit. I have been working there for almost two months and they just keep telling me my direct deposit is in effect however each time payday comes I have to watch the mail for days wondering where my pay is. No benefits. If you are not adjusted to working from home dont apply. Not very much help

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TP Response
7y
Thank you for your review. We see to it employees are treated properly and equally while given management support and a competitive income. We also make sure to provide additional benefits to encourage them to work hard. Kindly share your review with us via http://bit.ly/TPHR-newform so that we can address the issue.
Viewing 73567 - 73569 of 74,569 Reviews

Glassdoor has 100,576 TP reviews submitted anonymously by TP employees. Read employee reviews and ratings on Glassdoor to decide if TP is right for you.