TP reviews

4.4

89% would recommend to a friend

(74,561 total reviews)

Jorge Amar

95% approve of CEO

83% positive business outlook

TP has an employee rating of 4.4 out of 5 stars, based on 74,561 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The TP employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

Reviews by job title

75K reviews
3.0
Aug 24, 2016

Good company with potential

Recommend
CEO approval
Business Outlook

Pros

Good environment and nice place to work.

Cons

Non capable management team which drives agents off.

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TP Response
7y
Thank you for bringing this to our attention and we are truly sorry on what you had to go through. We hope you can also share this with us via our http://bit.ly/TPHR-newform in order for us to address the issues.
1.0
Aug 24, 2016

Horrible.

Recommend
CEO approval
Business Outlook

Pros

Easy job, easy money. It is good pay for doing an easy. Super easy to learn the basics and chatting is very easy.

Cons

Management system is horrid. They can't tell the difference between talking with their brain and talking out their butt. They are very rude and tell you their here to help but never actually put in the effort to help you.

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TP Response
9y
Thank you for your honest review. We'll make sure to look into this. Management should always extend help to everyone and improve interactions between their subordinates. Kindly share with us your feedback at http://bit.ly/TPHR-form. All the best.
1.0
Aug 24, 2016

dont waste your time!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I seriously cant think of any pros other than a steady paycheck and even that is not up to what they promise. Goals are very hard to reach.

Cons

mandatory overtime continues no matter what they say and they will blame you if the customer is unhappy with the company itself!

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TP Response
7y
Thank you for your feedback. We are sorry to find out that there doesn't seem a good benefit our company provides. The company strives to provide our employees with competitive income with incentives and bonuses to reward them of their hard work. It seems that your feedback says otherwise, we hope you can share this via our LET'S CONNECT help line at 800-664-9335 or email us at LetsConnect@teleperformance.com in order to help us improve our benefits for our employees.
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Glassdoor has 100,562 TP reviews submitted anonymously by TP employees. Read employee reviews and ratings on Glassdoor to decide if TP is right for you.