TP reviews

4.4

89% would recommend to a friend

(74,615 total reviews)

Jorge Amar

95% approve of CEO

83% positive business outlook

TP has an employee rating of 4.4 out of 5 stars, based on 74,615 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The TP employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

Reviews by job title

75K reviews
3.0
Sep 2, 2015

Tech Agent

Recommend
CEO approval
Business Outlook

Pros

Only great thing was getting a check. Some of the Sme in learning lab was awesome!!!!!

Cons

Immature co workers and annoying supervisors. You never get a schedule you like on the sprint floor.

avatar
TP Response
7y
We're sorry to hear about your experience. We promote professionalism in the workplace and reading your experience with us is very alarming. We also set to ensure we have different type of schedules for our employees. Kindly share your feedback with us via our LET'S CONNECT help line at 800-664-9335 or email us at LetsConnect@teleperformance.com to check this matter and conduct an investigation.
2.0
Sep 2, 2015

Paperless and senseless

Recommend
CEO approval
Business Outlook

Pros

Refer-a-friend bonus program is nice.

Cons

Unorganized and feels like a prison. Leaders belittle those that allow them to do so. Paperless environment works well for customer service department but isn't a good fit for the enrollment department. There is too much information to obtain and errors could result in fines or loss of insurance license. Inputting the information directly into the account isn't always an option since it depends on which system you are in when the consumer provides the information. Needless to say, this causes delays due to having the consumer repeat himself to ensure that you have captured the information accurately once you are finally able to get to a screen that allows you to do so. Oh and there is no way to have notepad and the system that we use, up at the same time. When you click on one, the other disappears. Also, the copy, cut and paste functions have been disabled...senseless!

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TP Response
7y
Thank you for bringing this to our attention and we are sorry to find out about your experience. We hope you can also share this with us via our http://bit.ly/TPHR-newform.
3.0
Sep 2, 2015

Costumer Service

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

If you are good at selling, you get payed a fairly commission that looks very nice on your paycheck.

Cons

If you go to school they only make you work during the time you are out of school, but because you are a part time employee they tend to make you work late midnight.

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TP Response
8y
Thank you for sharing your feedback with us. We definitely reward hardworking employees with incentives and bonuses so that they will be encouraged to work harder. Best regards and we wish you success in the future.
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