TP Customer Service, Call Center reviews

4.0

60% would recommend to a friend

(16 total reviews)

Jorge Amar

Not enough data to show CEO approval

18% positive business outlook

Customer Service, Call Center employees have rated TP with 4.0 out of 5 stars, based on 16 company reviews on Glassdoor. This indicates that most Customer Service, Call Center professionals have a good working experience there. TP is rated in line with the average (within 1 standard deviation) by Customer Service, Call Center professionals compared to other employers within the Administración y consultoría industry (3.7 stars).

Reviews by job title

16 reviews
1.0
Mar 26, 2015
Recommend
CEO approval
Business Outlook

Pros

Some people are good, some are just acting like good

Cons

Lowest you can get in germany - 800 to 900 Euros. After doing good job, know stuff more than you managers you will get kicked out. After 2 years, they don't even tell you "sorry" for mistake in your name, they don't change it whole 2 years! It's just bad, very bad company. NO career opportunities !

4.0
Mar 6, 2015
Recommend
CEO approval
Business Outlook

Pros

Easy to advance with this company. Promotion from within the company. Bonuses and employee appreciation are exemplified.

Cons

Strict attendance policy. Job is strenuous at times due to the types of customers and their issues. Must be able to stay focused and pay attention.

avatar
TP Response
8y
Thank you for taking time to write that review. We definitely reward hardworking employees with great incentives and career opportunities so that they will be encouraged to work harder. Best regards and we wish you success in the future.
1.0
Jan 2, 2015
Recommend
CEO approval
Business Outlook

Pros

Hourly wage, legitimate chances for in-house progression

Cons

Minimum wage, very poor training, bad workplace design, poor support, repetitive, culture of bullying, silly management behavior

avatar
TP Response
7y
We see to it all employees are treated equally, compensated properly and given great benefits at work. We're sorry to hear what happened and we would love to hear more from you via http://bit.ly/TPHR-newform. Thank you.
Viewing 4 - 6 of 16 Reviews

Glassdoor has 100,092 TP reviews submitted anonymously by TP employees. Read employee reviews and ratings on Glassdoor to decide if TP is right for you.