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      TP

      Engaged Employer

      TP reviews

      4.4

      89% would recommend to a friend

      (74,515 total reviews)

      Jorge Amar

      95% approve of CEO

      83% positive business outlook

      Ratings by demographic groups

      TP has an employee rating of 4.4 out of 5 stars, based on 74,515 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The TP employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

      Reviews by job title

      75K reviews
      1.0
      Apr 18, 2023

      they think we are in the Middle Ages and that we have no freedom of speech or rights to claim

      Customer service agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      our luck that we are left to ourselves whether Supervisors according to TOPS program should devote 20% of the time to administrative tasks and 80% to agents in the netflix project at the moment it is 99.99 for administrative tasks and only 1% dedicated to all agents together

      Cons

      unworthy administration. scandalous management HR taking months to respond to tickets non-existent supervisors absurd Netflix project times miserable pay

      avatar
      TP Response
      3y
      We would like you to share with us the reasons for your evaluation via https://teleperformance.com/en-us/contact-us/ We are always looking to improve, and your sharing will be important to us! Thank you
      2.0
      Apr 17, 2023

      Good for a little while

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Nice starting pay if you’re inexperienced, can work fully remote and they provide necessary equipment

      Cons

      Last minute schedule for next week which can result working afternoon and morning the next day. 3,6 or 9 month contracts only. If you get a bad review it will affect your bonus performance even if it’s a missclick From customer’s side or was completely uncalled for. Also getting a promotion means you get to work more for the same pay. You just get to access more bonus which is difficult to achieve.

      1.0
      Apr 17, 2023

      The biggest mistake is working for Teleperformance Portugal and being a partner

      Tech support csr1
      Recommend
      CEO approval
      Business Outlook

      Pros

      the only pro could be that you are totally isolated at home that you don't even exchange a word with colleagues treated as an ideal robot for those who have no social life

      Cons

      at teleperformance Portugal you are treated like a robot without a soul. all real personal needs are neglected I suspect they are rated among the best companies only because they cheat on data collections or pay off-the-books bribes. polls are probably only sent to managers. If you check why the best companies to work for are at the top, Teleperformance does not give any benefits that the world's major companies give. Data crooks money thieves with agents miserable with the customers they support

      Viewing 331 - 333 of 74,515 Reviews
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      Glassdoor has 100,510 TP reviews submitted anonymously by TP employees. Read employee reviews and ratings on Glassdoor to decide if TP is right for you.