TP reviews

4.4

89% would recommend to a friend

(74,515 total reviews)

Jorge Amar

95% approve of CEO

83% positive business outlook

TP has an employee rating of 4.4 out of 5 stars, based on 74,515 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The TP employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

Reviews by job title

75K reviews
1.0
Feb 16, 2015
Recommend
CEO approval
Business Outlook

Pros

Good was being in a position to help Medicare aged folks 65 & older. Medicare Recipients have a need to have the Medicare A / Medicare B & Medicare D program explained well as well as how and when each State Medicaid program works & when it applies. Overall education for Medicare including troubleshooting.

Cons

Poor Management style, working on a Project that supposedly United Healthcare & the Center for Medicare Services both had parameters to follow - too much of the slick sales approach rather than the perceived non commission role at the call center;

2.0
Dec 23, 2014
Recommend
CEO approval
Business Outlook

Pros

The only 2 PROs with this company are: 1. They will hire anyone - no experience needed. You only need to survive thru the training and pass the tests, and 2. They have some accounts that are Work At Home positions

Cons

I don't think there is enough room here to post all the CONs... The Management lacks any type of managerial skills. All they care about is stats and money. They are basically number crunchers and have no ability to balance goals and people. Favoritism is everywhere. Turnover is horrendous. Human Resources don't have a clue what they are doing. If there's a way to mess up your vacation, hours or pay, they will find it - Want to take a vacation? Sorry, denied. Try reaching either, by phone/email and you can't - they either ignore you and let phone calls go to Voice Mail - never calling you back. Or, they tell you they 'didn't receive' your emails. When you go there in person, they refuse to see you because you don't have an appointment. The absolutely WORST part about this job is the PAY - it might be OK for a high schooler, but don't plan on making a career here. The measly 50cent raises that come once a year are easily forgotten and if you don't stay on top of it, they will pass you up entirely. At times, we've had to wait 3 months or more for them to go back and apply that raise - just goes to show you how little they care about the people and how disorganized and clueless they are... To sum it up.. if you have no experience, and are only looking for a stepping stone, this job would be OK for you. But don't plan on staying long - you will be overworked and underpaid - use them, like they are using you. Then leave - there are many better opportunities out there!

2.0
Apr 11, 2013
Recommend
CEO approval
Business Outlook

Pros

The training provided by this company is very good, with very good professionals that need to respond for a company to the new hired people and don't have any support from who really should be taking the ownership for the bad information that recruitment provides.

Cons

Salaries inconsistency, there is no salary that is paied as it should, values never match, there is always something that is forgotten. Schedules are delivered in the previous day, having the managers calling home at 10pm of the previous day to provide the Schedule for the next day. A company that sais it's for the people but couldn't care less of people well being. Think twice if you are sending a CV to teleperformance.

Viewing 322 - 324 of 74,515 Reviews

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