TP reviews

1. On floor Politics:- A manager will be polite with you but on your back he will say something else. 2. The salary they pay is a Hoax:- On paper they will tell you that they will pay you the best salary in the industry but when you will get that salary slip you will feel the pain. They will deduct whatever amount they can to reduce your salary. On top of that the PF that is supposed to be paid by the company it is also deducted from your salary. So dont fall for that. 3. People are way to serious:- Your managers will force you to work and work but they will behave like its fun but really its not. 4. Work environment is sickening:- Your managers will shout on you, they will be disrespectful and they will jump at every opportunity to make you realize that they are your superiors and you work for them and not with them. They will pressurize you to a level that is almost criminal. 5. Dont resign, just take your salary and leave:- The moment you resign the company starts planning to deduct any amount that they can from your pay and they will make sure that you get nothing at the time of final settlement. 6. Employee Care is a joke:- The joke is that their Employee care department doesnt do anything but just sitting in the office, smoking cigarettes and making sure their employees are not satisfied. This is a support department that the company doesnt need because they don't do anything. Why the company is paying them is beyond me.

Managers think that screaming at their agents while they are working will make them more productive. They also think that if they make the bonus performance schemes unattainable nobody is going to be demoralized. The working conditions in some of the departments i have worked within Teleperformance were those of a Galleon, your workload is getting constantly increased and your superiors treat you like a statistic and not like a real person. If you are very productive (fast handling time/ taking lots of calls) you are never going to be promoted since they want keep their numbers steady. However if you are doing everything that you are not supposed to do, like fight with customers/shout at them you are probably going to end up as a supervisor.